This is a top quality Hilton in my opinion. We stayed there for 5 days as a family and were looked after very well. All of the staff were extremely friendly and helpful. The location is excellent, being right next to both the metro and tram stops, and barely 300 metres from the central station. The executive lounge serves very high quality canapes in the early evening (not always the case, I find) and alcohol until 10pm. I will certainly return.
"Oh, the beds......:("
While in twon we stayed here for 1 night. Check-in was swift and curtious. We had a family room on the 7th floor. Room is clean and big enough. Bathroom is rather small with a toilet, sink and shower but for one night it was fine. Rooms have a TV and a safe. View was not that great but then again....what can you expect downtown. There is a nightclub rather close so light sleepers might want to ask for a room on the other side. And that brings me to the absolute downside of the room: the quality of the bed! The bed is big enough and clean but the mattress was horrible! It feels like you lie down on a wooden bench. I am not somebody who has a lot of problems with various mattresses, but this one gave me a backache. Parking is possible in the public garage right next to the hotel. Cost 30Euro per day.
"Excellent service on an excellent spot"
Hilton Rotterdam is located near the central station on walking distance. Other main attractions like markthal is also on walking distance. Being a diamond honors member I got upgraded to the junior suite. To be honest, being used to stay in hiltons worldwide got my expectations of a junior suite a bit too high. It felt a little small, I'd call it an executive room. Bathroom is excellent. Breakfast in the executive lounge was good. The executive lounge itself is a very relaxed place with a lot of drinking and snack options. It can get rather busy during happy hour though. Price quality wise I would give this hotel 4 stars, because of the price. Prices of the restaurant/bar/minibar are too high in my opinion. All in all a nice hotel, would consider coming back, under the conditions of a good sale.
"It's all about the lack of comfy beds"
The looks (inside) are ok, and hygiene, staff & the box of toys had my kids been younger too, but the beds were too disappointing to rate this room more than average. We were doubting between the CitizenM and the Hilton. When I read that the beds here were excellent too (why'!) the Hilton won. Beds are too hard to be comfy though (family room), maybe a different type room makes a difference') Maybe this review is a bit harsch considering the rest is ok, but we were specifically looking for great beds. And I missed ear plugs.
Central location, lovely, extremely clean, spacey and probably recently refurbished room (although I heard my colleague slept in an less updated room, I stayed at the back side of the hotel). Would definitely stay here again when in Rotterdam.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM