of TripAdvisor Travelers recommend this hotel
Toilet wouldn't flush, hair in the shower, shower curtain hanging off the rod on one end and alarm clock wasn't working. The worst however was sitting in bed at 10pm and realizing it was wet from the previous occupant urinating in it! I was first offered to have the maid remake the bed, no way was I sleeping in that bed! Then after waiting 45 minutes we finally moved to another room, without help moving our luggage which I was told we would have. When I checked out the next morning the man who check me out asked if everything was ok. When I told him no, our bed was urinated in, he wanted to offer me free parking or Hilton points. I told him no, I wanted a discount on our room. He said he would have to talk to the manager and see what he could do. After he came back he offered me 25% off the room. I think the manager should have came out and personally apologized for giving us a room that was substandard. The night maid my husband saw in the hall as we were waiting for keys to our new room, was the only one who seemed appalled.
"Very Nice Hotel"
An extremely nice hotel although locate next to the trolley yard and Dole docks which are noisy at night, the views and location is very nice. Just across from the trolley line that will take you almost anywhere in the city and from Petco field. The convention center is located right next door as well. The hotel sits on the bay with views of passing ships and sailboats.
"Great hotel for a meeting, good location, good facilities"
Well kept modern hotel. I attended a conference which was held at the hotel. Great location, just across the street from the conference center and a short walk to downtown with many bars and restaurants. Friendly staff. Good gym with free weights and even kettlebells and many machines. My only complaint is the very slow free internet.
"Quite the Enjoyable Stay"
The Hilton Bayfront is a very big hotel. It's nice, bright and modern. The location was great. It's right on the boardwalk. It's close to the airport. You can access Petco Park by way of a walkover bridge. The cost per night seemed to vary so much from day to day, while we were searching for a downtown hotel. It was as high as $200/night to as low as $110/night with a view. We actually booked, cancelled and rebooked at the lower rate. We had a clean, comfortable room with a gorgeous view of the Bay/Ocean. There were about three or four attached restaurants. We tried the onsite Fox Sports Grill once, that served typical sports bar food & beverages. It was ok. We ventured out and about for the rest of our meals. We were able to easily walk to the GasLamp Quarter and it wasn't a terribly long walk to Seaport Village. The trolley stop was across the street so we were able to utilize public transportation very easily for other sightseeing. There was also a car rental counter in the hotel. From housekeeping to concierge, staff were friendly and helpful. The view and location made the stay more than worth the cost. However, if we elected to stay at the Bayfront again, we'd probably use public transportation or taxi service since there's a daily charge for parking (self-parking or valet) to cut some of the accomodation costs.
Very clean rooms , elegant. The entire property was fairly spotless . Nice bar that has an outdoor porch that over looks the bay. Pool is very nice and elegant. Valet staff is nice and well as the bell men. All in all a great stay!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM