of TripAdvisor Travelers recommend this hotel
"Pet friendly Hotel'"
We chose this hotel so that we could bring our pet, a small dog, also to check out the amenities for our daughter's upcoming graduation from SDSU in May. Our room was never cleaned and we were put on a non-pet floor to only be met at our room, when we returned to our room a few hours later, by a hotel employee to inform us that there had been complaints about our dog. Why were we put in a non- pet floor' We are going to give this property one more try in May for the graduation. We do have 4 rooms booked, all with pets. If the next visit is better, I will update my review at that time.
"Great Hotel and location"
Clean, convenient hotel. Great staff. The hotel is within striking distance of just about anywhere you would care to go in San Diego. Good access to the freeway. Staff were great, made you feel welcome and were extremely helpful. Didn't love the $24 dollar a day parking fee but it is San Diego. Otherwise a great stay.
This venue is a well-hidden secret. The venue is perfect. The people even more so. Shannon and Alex in the bar/restaurant get customer service and make the experience perfect. This location is close to everything. Will stay here again while in SD or transitioning to SAN.
Room was nice, staff was friendly. Had to ask multiple times for coffee in the room, still never got it. Parking is an additional $24, or $26 for valet, PER DAY. So if you're staying 2 days, that's $48 EXTRA, on top of the room cost. Frustrating when you're already paying so much to stay. Best Western doesn't do that, and this is supposed to be a higher end hotel.
One of the best Hilton I have seen in USA. Super clean, nice shower. Very professional, knowledgeable and friendly staff, how much more can you ask from a hotel staff' The beds are too soft. It would be better if they remove the so cushion (top layer) of the bed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM