of TripAdvisor Travelers recommend this hotel
"Business based hotel"
Perfect hotel while visiting joberg on business. Lovely breakfast to start the day and nice pool and gym to finish the day. Rooms were perfect with comfortable beds. Nice running route to the park nearby. Never felt unsafe.
We have only started staying at the hilton hotels recently and after having such a good welcome and excellent treatment at the hilton hotel in Durban we thought lets try the sandton hilton only to be disappointed. The executive lounge closed earlier than 10:30 despite knowing we came.in the hotel only at 9pm tired and hungry. The waiter there bluntly told us he cnt help us amd made.no effort to see to us. He was quite rude to my kids as well. All we wanted was a cup of tea or coffee. Shocking treatment. The waiter at breakfast also was disinterested in serving us and shiwed no sign of friendliness. The housekeeping staff gave us what we needed happily. Reception amd ground floor staff were either to tired or not interested to make us welcome. I just became a diamond member amd im hoping i dnt receive this sort of service from.this 5 star hotel. Up your service train your staff
"Great location and hotel lovely"
Location was ok, although we did get taxis to places. The hotel offers a free shuttle to Nelson Mandela Square every half an hour which was good. Breakfast was plentiful, the staff at breakfast were extremely helpful. Shame that my request of foam pillows that were promised never materialised.
"Twin rooms anyone'"
Had to move rooms 4 times before they finally put us in a twin room. Not because there weren't any, but because they convert them to Kings and then don't update their computer system. Other than that a non-descript hotel experience in a convenient location.
The staff are is very friendly, excellent facilities, easy to reach Sandton Center. Asked them before the stay to organize restaurant reservation and airport pick-up. Both worked out very well. Good hotel to recommend
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM