of TripAdvisor Travelers recommend this hotel
Excellent location and service. The room was comfortable, always clean. Breakfast was superb, the fruits always fresh and delicious. The personnel is focused on quality service. I definitely will consider returning to this hotel.
"Very nice hotel and I don't usually trust hotel reviews"
Hotel was great! Great service. Great room. Stayed at the Pullman last time we were in Sao Paulo and did not care for it so much. Will stay here at the Hilton again. Lovely hotel with good security and wonderful customer service.
"Not What It Used to Be"
I have stayed at the Hilton in São Paulo multiple times and had good experiences. This time it felt like they had change management, but they did not. The room looked bad, the bathroom had stains on the floor, the towels were old, the amenities in the bathroom were not as good and some things were missing, like a shower cap. The breakfast room staff was passive and inattentive. When you try to reach the operator or room service, nobody answers. I don't know what happened. Perhaps the economic recession in Brazil' Whatever the reason, lowering the hotel standards will not help the bottom line. I complained to the concierge and I hope they try to address the problems. They are in need of a renovation urgently. And please make sure someone answers the phone.
"Great Location and Best place to stay in Sao paulo"
The Lounge staff are very friendly and helpful & lounge Staff do exceptional service. Their approach to guest is great and really care about the guest. I'm really impressed with the personal attention. It has upgraded rooms , amenities and luxurious rooms. Very very clean. The restaurant is also one of the best in the area. The Exec Lounge is also nice place to relax. The bar and restaurants are inviting and the food is fantastic. Overall, I think the staff is wonderfull, helpfull and friendly. This is hotel is just what the foreign business traveler needs. The view at night, fantastic. Tomorrow,
Spent 3 nights at this wounderfull hotel during the F1 weekend in Brazil. Hotel located in a nice place, not fat from the metro station. Has beautiful view and great staff. Stayed at the executive floor, rooms are great and big. The lounge is also nice and good. The staff there are so nice and helpull...pool and gym ate also fun and well designed and equiped. Would deffinatly recommend staying at this wounderfull property...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM