of TripAdvisor Travelers recommend this hotel
"Comfortable business hotel"
Maintaining the Hilton expected quantity the hotel provides good service. Can recommend. Good value for money for room tariff but the in hotel dining / room service is a bit pricey but again good service and high standards of quality.
"Business hotel with no atmosphere, disappointing service from front desk"
Had to stay in this hotel for business reasons, otherwise would not have chosen it. Location is not great. Far away from public transport and not much to see/do in the vicinity. As we were a little early checking in, front desk told us we had to upgrade to another room in order to have a room available (!). The upgraded room included breakfast which we did not need/want, but they charged us for it anyway. Checking in took very long. Rooms are spacious and well appointed; had some difficulty sorting out all the light switches. Views were rather depressing (concrete and more concrete). Essence restaurant felt like a giant cafeteria with very harsh lighting. The sports bar had no atmosphere whatsoever, so we finally decided to have dinner in the Pulse bar. Food was quite good, but again atmosphere was completely lacking. On the day of departure we had to leave early and asked for a wake up call which never came....... Luckily we had set our own alarms. Check out was equally slow.
"Beautiful & clean hotel "
Very classy lobby, clean & beautiful room.. hotel location is slightly away from shopping & F&B places that's the only "complaint" I have but only a few min drive out though so still acceptable.. will strongly recommend for couple & business trips ..
"Breakfast not before 06:30"
As I said, if you need to leave early, they let you wait until 06:30, not t one minute earlier, Chninese VAT also not available before 06:30. This is a biz trip hotel and should be aware of this. Hotel itself is ok.
"Still a great hotel but having some issue"
Service at this hotel is legendary from the staff at the front desk through the concierge staff especially Tom that will always go the extra 10 miles for you. And the executive building staff great service. The only issue I'm having with this hotel which is like my home in Shanghai is it's getting old and run down the property maintenance like lights in the room that don't work or flicker stains on the floor. And the fresh fruit and vegetables at breakfast and other fresh things that are the same old menu for years. nothing being refreshed. It's kind of disappointing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM