"Great location but expensive "
This was a very good hotel in a superb location.Rooms were good size with nice view of 42nd street.Beware of all of the added on taxes which add on approximately $42 per day ($322 on a 7 night stay).Nice polite staff ,bell boys can get you a hotel car to JFK for $65 compared to taxi price of $60 but I believe they are a much nicer vehicle.
We enjoyed a week stay in very large, connecting, Deluxe rooms on the 42nd floor with an amazing view of the Empire State building and Freedom Tower. We felt pampered as we enjoyed soft, comfy robes and fresh slippers at the end of each day. We relaxed as a friendly staff member turned down our bed and brought just what we needed…bottled water and chocolates! This hotel has an amazing staff of professionals that truly are focused on giving each guest an excellent experience. We communicated with Feras and Oscar before our arrival and everything was exactly as they promised. We recognized many of the staff members from our stay four years ago, and that speaks volumes about the professionalism and atmosphere of the hotel. I can’t tell you how many times we were asked by staff members if they could help us! Our rooms were very clean and well-kept and the housekeeping staff was very friendly and available to us. We looked forward to the breakfast buffet each morning. Don’t miss the egg frittata or French toast. The Hilton Times Square is a quiet oasis in the perfect location with entrances from two streets. We thoroughly enjoyed our week here, look forward to returning, and will recommend it to friends visiting NYC.
We were there for a family trip and was pleased with everything! The hotel is located within walking distance of a lot of stores, restaurants, and of course, Times Square. When you book, try to get the highest floor as possible...we were on the 26th floor. The view was good, but it goes up to 44 floors.
"EXCELLENT CUSTOMER SERVICE!!!!"
This was an amazing experience and the hotel exceeded our expectations. Everyone was very helpful and held our bags during check out so we can explore the area. The staff made terrific recommendations regarding restaurants in the area and it was delicious. The room and hotel was clean and the customer service was exceptional.
"Great hotel in convenient location"
Our family stayed over spring break. Good sized, clean, comfortable room with great views of New York. Great location close to Broadway theatres, restaurants, Times Square, and shopping. Also very close to several subway stops. I definitely recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM