Front Desk staff always promised they would bring water to room never did. When trying to call front desk no answer for 5 calls in a row. Not sure why room service wasnt an option but oh well.. Good time over all great view and perfect location!
Very nice hotel if looking for one around Times Square. Rooms are very clean, a good size and beds very comfy. Nice and friendly bar in Lobby of this hotel. Check in/out was easy but staff might try a friendly smile on for size but otherwise great !
"Mother and Daughter Break"
My daughter had been studying hard and I wanted to treat her to a six night stay in New York. I've been to NY a few times but never stayed in Times Square so slightly apprehensive. However, it was perfect as it was busy with a great atmosphere 24/7. We paid extra for a high rise room but our receptionist asked us to wait an extra hour and he could get us a nicer view. We found everyone to be really helpful esp reception, the guys at lower reception and our lovely cleaner ! Food esp breakfast was expensive but we recognise that Sterling was weak after the Brexit vote. Location was great - theatres. Subway, restaurants and so many shops !❤️
"Enjoyable stay Hilton times square"
Just returned from a 5 night stay at the Hilton times square. The hotel is situated in a great location, just a 2 min walk from times square, with Macys, Central Park, Empire State Building, Rockafeller centre, and loads of shops and restaurants within easy walking distance. The rooms where quite spacious and were clean, with the maids attending everyday to make make the beds, tidy up and replace dirty towels. We had a great view from our window of the Empire State Building and the New York skyline from the 34th floor. The check in and out time was really speedy and on arrival we were given complementary breakfast vouchers, which was a nice touch on their behalf. The hotel staff were polite and helpful and gave good information on the surrounding area. I would recommend this hotel for anyone visiting New York.
"Perfect Birthday Stay"
We stayed here in January for my 30th birthday and had a great experience. As we were checking in, we were told our room had been upgraded for staying there longer than 4 nights - we ended up with an amazing view of the Empire State building. On the day of my birthday, we came back to the room to find a cake and bottle of cava provided by the hotel to celebrate the occasion - a really nice touch. In general terms, the location of the hotel is excellent, being a couple of minutes walk away from Times Square. As it was my first visit to New York it was the ideal location for getting anywhere in Manhattan. I would stay here again in a heartbeat.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM