The complete stay was an excellent experience - from check in to checking bags at checkout. Upon check in Stephanie upgraded us to room 4414 on the top floor. The views were outstanding! Lobby is very comfortable and provided a relaxing place for a cup of hot chocolate after an evening outside in the cold weather. Hotel is located in a quieter, less hectic area of Times Square. Subway is just a few steps from the hotel entrance. Staff is extremely customer focused.
"great value, quiet, great location"
We stay here for our annual trip Xmas in NYC The hotel is right in the heart of Times Square, walking distance to theatre, close to everything, subway half a block! In light of that, because the lobby and rooms dont start until the 22nd floor, the views are fantastic and its very quiet!!! Its always a great value when booking early and competative when you dont, 4 star guaranteed!! Staff is cheerful as well as professionnal and helpful. rooms large by NYC standards. no reason to go anywhere else!!!
"Winter in NYC"
Stayed here for a week room was good size and comfortable. Very central location with all you need in walking distance. Not much in the way of information about the hotel. All info was on the interactive menu which never worked. Breakfast is expensive hitting $60/day for 2.
Great location with entrances on both 41st & 42nd streets and very close to the subway and port authority bus terminal. The restaurant is small and the bar smaller! The food is horrible! The lobby was always crowded with transients! They over charged me and I complained at checkout but didn't receive any money back. Had booked a corner room and was put in different room with no view! Next time back to the Marriott or Intercontinental!
"Modern Hilton with fabulous skyline views"
Stayed ina king executive room on a high floor with an amazing view, staff were friendly and knew everything about NYC that was needed. What was fab' * Friendly staff * Great Times Square location * Huge and modern room * Amazing views What was drab' * Used soup was left in the bathroom What can't be easily changed' * n/a Would I stay here again' * Definitely, great hotel and value for money NYC
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM