"What a Hilton should be"
Everything here was excellent: the executive lounge is excellent, the hot tub excellent. Only minor comment: would be nice to have more weight-lifting options in gym: only a bench with free weights and 1 bench press - all new and clean.
"Surprisingly spacious rooms in Japan"
My friend and I just came back from our 6 day trip to Tokyo. Thoroughly enjoyed the trip and one of the reasons is because of the good nights sleep at the Hilton. We stayed in a deluxe twin room on the 25th floor. The rooms were spacious by Japan standards. It was clean and comfortable to stay in. This hotel is closer to Haneda airport. We booked the airport limousine bus from the airport to the hotel. It does take a while as it stops at the domestic terminals, Shinjuku station before it en routes to the Hilton. We took the free shuttle from Hilton each day, that takes you to the Shinjuku station ( and back). It runs in 20 minute intervals. The drivers are friendly and always on time. If you choose to walk, it is a nice 13 minute walk from the hotel to the station. We contacted concierge at the Hilton to book our restaurant before hand. They were so polite and helped us do that. I would stay here again on my next visit to Tokyo!
"Good location, room view depends"
Good location. Your typical busy touristy Hilton Property Ernesto was great at check in and very professional Overall had a good stay .Wish our room was on a higher floor or at least had a better view. Conveniently located from the shinjuku train station and hotel runs a shuttle every 20 min
"One of the best Hiltons I've been to"
Very good service, since the arrival everyone at the hotel seem to care about the service. We stayed at floor 29 on a QS room, with a very nice view of the city. Room is not too big but very clean and enough amenities and a mini-fridge, flawless internet service. We had access to the Diamond lounge which has a self-serve bar and a variety of snacks. hotel is very well located and there is regular shuttle service to the metro station. There is also a convenience store in the basement level of the hotel.
"Yes to Hilton"
Started our trip in Tokyo and stayed at this Hilton property in Shinjuku. Easy access to subway, taxis are easily available at the lobby and the staff are non other than superb and wonderful with customer service. They really want to make sure you are taken care of from the moment you check in to the time you check out. Our stay was wonderful. We enjoyed the buffet breakfast. It was beautifully set up and servers were so nice. The food was great. American breakfast was available as well as Asian breakfast and food. It was pretty diverse with food options. We especially loved the afternoon tea service but you need to have reservations for that. The earlier the better. Our stay was even more special with the help of Ms. Keiko Kumagai | Assis. Front Office Mngr. she was super at helping us during our stay with recommendations to eateries and getting around. She went above and beyond with taking good care of us as guests of the Hilton property. We found Japan at an early start of our stay to have the most polite, genuinely nice and really sweet people as well as the cleanest countries we have ever visited. It is so refreshing and inspiring. The hotel property has a great chocolatier at the lobby. A little chocolate won't hurt your waistline. Another wonderful hotel stay with the Hilton. Can't go wrong. To the next lodging fellow travelers.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM