"Totally excellent "
Seldom do I give a perfect score to a hotel, but in this case, it totally deserves it. Super big rooms, spotless, high quality linens and furniture. Breakfast was excellent- one of the best anywhere in the world. Concierge- awesome and very helpful. Accessibility was superb with the Metro right under the hotel. What can I say' I was a happy camper. I will definitely be back! The only complaint - no Fox News!
"5 Star Hotel Close to Shibuya & Shinjuku"
Excellent hotel in great location, with very hospitable service. Breakfast & Executive Lounge both more than met expectations. Hotel is connected to 2 subway stations for ease of access to Tokyo metro. Could not fault this hotel - have stayed for both business and pleasure, and it is suitable for both.
"Amazing amenities & quality Japanese service"
I have not even checked out yet and I want to tell you all how great this place is. After a nightmare with an illegal Airbnb listing, I bit the bullet and booked 6 nights here for the last leg of our trip. We have stayed in Hiltons before in the US but nothing compares to it here. We were greeted with a beautiful man who knew a plethora of languages and checked in. They told us about the complimentary shuttle to and from Shinjuku station (8 minutes away) every 20 minutes as well as the airport limousine. The room is huge and was very refreshing after living out of our suitcases in small hotel rooms for close to a week. The view isn't amazing but you can still tell it's Japan. As one reviewer said, it's away from the hustle and bustle of the city but still close enough. My SO was happy to be greeted with a few channels in English and the free wifi was a nice break for our wifi egg. Some good things to take note of nearby: -Police station -Access to Marunochi line from lobby underground -24 hour convenience store underground - 7Eleven a block away - Natural Lawson's (EVEN BETTER) has medicine and organic foods -McDonalds -24 hour laundromat I will definitely be choosing this hotel every time I come to Tokyo as it is well worth the money.
Quality of service has not changed overteh year and remains good. Rooms are very small, this will be the only inconvenient. Great breakfast buffet and very rpofesional team all over, but you are in Japan, so you don't really expect less. Executive lounge is not as good as I have experienced in Asia, with the same choice every single night, and when comes 20.00hrs,even if you are at the buffet, they clear all in few minutes in front of you.
"Family Vacation Hilton, Shinjuku"
The hotel staff is very helpful, friendly and polite. The hotel is really clean and well maintained. I highly recommend the location as well. Walking distance to the park, restaurants and free shuttle to go to the city. Their hotel buffet is great as well😊🤗
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM