"Great, clean, beautiful hotel!"
Would recommend this hotel with 2 thumbs up! Had every amenity needed. So clean, so we'll staffed, ran like clockwork in every aspect of the hotel. The staff went out of their way to ensure our stay was the best it could be especially the guest relations gentelman....outstanding!
"Convenient and reliable hilton"
Very Good service throughout. Club level Rooms are nice size with good beds and bathrooms well stocked with good quality amenities. The club lounge itself is nice but the food on offer at cocktails is a bit ordinary and could be better. You won't skip dinner for what is on offer there. The drinks though are what one would expect. There is a small pool which isn't much use for laps but ok to cool off in. The location of the hotel is great as its a 5 min walk to Shinjuku station where there is tons of shopping and a million restaurants and bars. The steak house in the hotel itself is very good but of course not cheap.
"BEST hotel in Tokyo, EXCEPTIONAL Service"
So many hotels and areas to choose from in Tokyo, thrilled I chose Hilton Tokyo! Fantastic friendly staff, Ac tually, staff were Amazing. Beautiful executive lounge, large modern rooms with big comfy bed and blackout shades for jet lag. Convenient location.I am usually hard to please, but this hotel was PERFECT in everyway! We felt so pampered!
"Great hotel for everything!"
Top personnel, top location and exceptional buffet! We stayed here in July while on a tour of Japan and of all the hotels on the trip, this was at the top of the list. Walking distance to Shinjuku station, it was great.
"Nice but lacking a bit"
Location good to get to metro. Room clean. No updgrade for diamond. There were some issues with our stay but the manager, Hiro was attentive and looked into each one. He contacted me with apologies and explanations. He did offer some compensation for inconvenience which was appreciated. While there may be some shortcomings in service, I appreciated his following up. Breakfast in executive lounge was good. Had the option of a larger buffet downstairs, but champagne in the lounge for breakfast won!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM