"A welcoming hospitality"
This hotel have excellent quality. The bell boy and check in service to your room are excellent. The room are up to date with city view. If you stay at club lounge floor you can enjoy excellent amenity, the quality of food are very good. The breakfast Buffet in the lobby are excellent. Great location and shuttle bus service to the Shinjuku station. Our favorite hotel to stay in Tokyo.
Have been here for the week and am impressed. There was a bit of a weird thing when we checked in and they tried to change the room type from what was booked but it was fixed up quite quickly. Would definitely stay here again the location is the best very central to everything.
"Nice hotel in Tokyo"
The Hilton Tokyo is what you would expect from the brand. The hotel staff are friendly and helpful. The rooms are relatively big for Japanese standards and well maintained. The one thing to be mindful of is the location. Even though it is in Shinjuku, it is on the quieter side of Shinjuku and 10 minutes brisk walk to the Shinjuku station. There are metro stations nearby (Tochomae and Nishi-Shinjuku) but like most underground stations in Japan, there are lots of going up and down stairs/escalators/tunnels. Something to be mindful of if you are considering getting to the hotel by public transport with luggage. The hotel do provide a shuttle service to Shinjuku station.
"solid hotel great location"
We stayed in both the the hilton on the hyatt whilst in tokyo and i'd say that the hyatt just pipped it for me. both are in shinjuku which has to be the best area to stay if you're a tourist as there's plenty to explore nearby. The room was a good size for japan with a very comfortable bed and no noise from outside or other rooms. the concierge was very helpful at suggesting places to eat in the area as long as you know what you're looking for. we didn't have the breakfast as we'd prefer to eat out and being in shinjuku there are so many great places to choose from and that's half the fun.
"Nice Hilton, Small bathrooms."
We spent 2 nights in this hotel recently and were upgraded the second time to a spacious junior suite. However in both rooms, the bathroom was the same ,small, tight arrangement. 2 people would find it difficult to fit in it at the same time. Otherwise the service was good and location is in a very nice area. Average Executive lounge at night but reasonable for breakfast.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM