I want to stay more in future if I visit Hawaii again. Excellent to acess to shore to enjoy surfing.Comment of K. MYUNGHO , South Korea the 2016-04-09
"Clean and friendly, close to the beach"
While traveling on business, stayed 1 night (wished it was more) Executive Lounge was nice, there are 4 different happy hours starting at the pool at noon. The elevators are fast, and he staff was super friendly as well as accommodating. The WIFI, was Beach was only 2 blocks away! If your looking for a family friendly, for small children, you may want to consider a more traditional RESORT.
"Very comfortable stay"
We spent 4 nights here and were very pleased. We were upgraded to a 29th floor mountain view and I enjoyed being able to sit out on the balcony and look out at the mountains. Rooms were spacious for the time were here and beds were comfortable. Beach is a very short one block away and restaurants and shops were also a short walk from the hotel.. We had breakfast one morning in the restaurant and it was very good. The fact that this hotel does not charge a resort fee was a big plus to me. All in all a great stay.
Beds were too small for a family of 4 no fold away beds were available so most nights 1 of us slept on the floor. No facilities for young children or teenagers more of a hotel for either couples, singles or schoolies
"Good location - but with some problems"
The Hilton Waikiki Beach was sort of a mixed bag - thought the positive outweigh the negatives. First, the positives – the hotel gears more toward business and therefore the craziness of the big resort hotels with the hordes of the screaming children is absent. The hotel is not as centrally located as others, being further away from the “action” and a block from the beach – which is for me was a plus. Another big place is the absence of resort fees which is a lot of the hotels charge without any justification what so ever. There is a bus stop just around the corner from the hotel which makes it easy to get to most places, as well as plenty of restaurants and places to spend an evening and ABC store in a short walking distance from the hotel. As for the room, it was big and spacious. The bed was very comfortable and the bathroom, despite lacking a bathtub had a big shower with great water pressure and water temperature. As a Diamond member, I was upgraded from a basic room to a Deluxe Mountain view room which offered amazing views of the mountain with a daily large rainbow from the room balcony. I have also received 10$ off the gift shop as a welcome amenity. The executive lounge offered a standard affair breakfast in the morning (heavy on carbs, including scramble eggs, some meats and some fruits) as well as appetizers in the evenings. Those appetizers were surprisingly varied – while there was usually some kind of pasta dish, there were also some kind of baked dishes with different surprise every day (like green papers, or purple potatoes). A simple sign of what is offered would have been helpful to avoid some nasty surprises on the first bite. All in all, it really cannot replace a decent dinner. The lounge itself is in the basement and rather feels like a place one comes to eat it in and nothing more because of the layout. The negatives were a few minor issues, each by itself would not be a problem, but taking together leave a bad impression. The first, I cannot fault the hotel with – the first day of my stay there were very heavy winds. Being on a high floor means that you can hear and feel it in your room as the glass balcony door will vibrate violently all day and all night. I experienced failure of lighting fixture (lamp replaced), TV that does not work (someone disconnected the power line, which necessitate pulling the vanity off to reconnect it), leaking toilet (wonderful white noise at night as the toilet empties and fills every several minutes), and a false fire alarm in 1am in the morning. They were all addressed and solved, but at checked out just shrugged off (not that I expected any compensation – but if you don’t care, don’t ask). Also, highly disappointing is that late check out for a Diamond member is 1 PM (which is only one extra hours). Considering other chains provides almost standard 4PM for loyalty members, it was an unwelcomed surprise. UPDATE: following filling out the customer survey Hilton sends out the hotel contacted me and offered some points compensation for the issues identified, which I appreciated.
Had.a great time. The rooms are nice (a bit small but not uncomfortable) and we had a great view from the 36th floor. It's a short walk to the beach and we went everyday. The trolley leaves right from the front of the hotel so that's super convenient and cheap ($2.00). Hotel restaurant was best for breakfast (lunch and dinner were just ok). Not a big deal since there are plenty of other choices nearby. There is a coffee shop in lobby for a quick Starbucks to go in the AM).
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM