of TripAdvisor Travelers recommend this hotel
"Overall service including lounge service"
I stayed at the executive room with my wife. Crews in the lounge were very kind and helpful. Especially, I appreciate Daisy Yang and Julie. From the first day, I found that they served every customers well and tried to find what customer needs. Food at the lounge and breakfast were great and room was clean and nice. I want visit there again.
"Best Hotel at Xian"
spend 3 days at city of Xian and stay with Xian Hilton as first time, they provide best service, I love the place and people + food and close to many attractions. I will stay with Xian Hilton when I visit city again.
Location - About a 10 minute walk to East Wall. About a 40 minute walk to South Gate or Muslim Quarter. Will definitely need taxi to Wild Goose. Much quieter area without glaring lights and billboards. Diamond Members - Didn't get bumped to a suite but was put on the Executive Lounge floor. Room was nice. Staff was incredible! They went out of their way reach out ahead of stay, make check-in easy, and get me situated with taxi service to airport. Transportation - We arrived by train (express from Beijing). I had arranged a driver that picked us up for RMB100. To the airport was about 140RMB via taxi service (running the clock). Breakfast - As Diamonds, we could use Exec Lounge or main restaurant. We chose the main restaurant. Selection was pretty good. Service was terrific. Facility - Our room was clean and updated. Normal Hilton size and non-smoking. Some reviews said hotel was tired. This certainly wasn't our experience.
Stay here for 2 nights with my family while touring in China. It's a beautiful and centrally located Hotel. The staff were extremely helpful and as a Hilton Honours member we were upgraded to Club level. Exceptional hotel and would highly recommend.
We often stay at Hilton Hotels when we travel. This was not one of them, but somehow we were dropped here inadvertently by the limo service. We didn't notice we were at the wrong hotel until the limo had left. We were very concerned, we speak no Chinese. But the staff here were very helpful and considerate. And helped us to the correct destination hotel. Crisis averted. They didn't have to help, but they did, a testament to the quality of the hotel and especially of its staff. If we return to Xi'an, we will be staying here for sure.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM