"Not a bad use of IHG points"
I booked this hotel for 15k points per night. I've stayed at a lower-quality IHG property in a much worse location for more points than that. I found all the staff members to be extremely helpful and professional. I was surprised to find how many employees were proficient in English, I really wasn't expecting that. Air conditioning either wasn't on or didn't exist, as the thermostat really only controlled a fan. I stayed in a $30 hostel a few days after this in Beijing that had ice cold AC in my room, so if they can do it, an IHG property can get AC going. I've seen other reviewers having the same complaint. Now that I know the city a little better, I wouldn't want to stay in that area again. It did have fantastic proximity to the railway and subway station, but I found myself having to use that subway station very often to get absolutely anywhere of interest. Additionally, for a city with undrinkable water, the two little water bottles provided per day just wasn't enough. I stayed at another hotel in Shanghai that provided six full water bottles in our room. Our window was also too dirty/filmy to clearly see out of, which was disappointing.
"Good. Value "
Hotel is in a good location for the price and is next door to a metro entrance. The staff are friendly and helpful. We had the buffet breakfast and this was also very good. Only area of improvement I would say is the bar area is not inviting and could do with a re fit. Other than that a good value hotel.
"Electricity Under Maintenance!!"
Staying in this hotel for 6 nights. I don't know why they held the electricity maintenance in Friday-Sunday and in the middle of the night. Why not in the noon when all of the guests mostly are out of the hotel' Others were OK except the breakfast had very boring menus. Everyday almost the same. The taste also average. Check in and out was very fast. The receptionist staff has a quite good English, but not the other staffs. Housekeeping staff was very friendly. The room was not big but very comfortable and clean. The bathroom was clean, hot water was good. The location was close enough to the metro station. There were mini markets and also restaurants around. Overall this is a very good hotel.
"Unhelpful staff "
Room was clean. Building out dated and desperately needs a coat of paint and some new carpet. Staff rude and very unhelpful. We were made to feel like it was a huge effort for them to call us a taxi. Asked concierge for the location of a travel agent and was told there wasn't one close by so to find it ourselves. Our travel agent in Australia booked this hotel. It is in good location if you plan to conduct business in Shanghai. It is a long walk to any tourist attractions. This hotel is close to a metro station. Breakfast was average. We went to breakfast at 0600 (it opens at 0600) one morning and hardly anything had been put out. We waited another 15-20 minutes for food to be ready.
"Ok for short business trips"
Hotel is close to the main train station and if you want or need to stay in that area it is fine for a short business trip. In general it offers good (western) standard. Rooms are clean, with working wifi. Bathroom was a little small for my taste and ceiling is only two meters high. Air con rather noisy and opening the window lead also to high noise level as it faces a main street. Breakfast is good, but nothing special. Staff speaks reasonable english and is helpful. I recommend this, if you need to stay for business a couple of days and look for something mid priced. For private travel I would look for something more cozy.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM