"obnoxious experience at reception"
Horrendous experience with the reception staff. Especially the manager Bojan. I did my reservation with booking.com, they didnt want to honor it in term of pricing ( for whatever internal error), after reaching Booking.com and with their help ( thank you very much Lisa!!), the reception manager didnt have other choice but to respect the contract between Booking.com and Holyday Inn so i had my room BUT what a waist of time standing there for 40 min and getting cynical comments from this Bojan , unbelievable... Instead of being a professional desk manager this guy was throwing rude comments at me the guest.. i wish i recorded this so the owner of this property could see how one of his employee was ruining this property reputation... My guess is that its a Holiday inn under a licence- i cant imagine a real Holiday inn hiring staff like that at the reception.
"Middle of a business park"
Althought the hotel is located just 15 minutes from Sofia airport and 25 minutes from Sofia city centre, the hotel feels like it is in the middle of no where in some business park and not close to Sofia city centre where other hotels are located. For a long flight transit or an early flight the next morning its in a good location but not if you want to be in Sofia city centre which I thought I was.
"Mixed view for this hotel."
This hotel is expensive for its location. Approx 20 minutes from sofia center. However a 5 minute walk you will find the metro. From there for 3.5 bgn the journey is simple. The food and drink in the hotel is expensive so always an option to eat out in the town where you will find many choices at far lover prices and much better quality. Rooms are ok and it does have a good range of facilities. Pool, sauna, steam room and gym.
"Comfortable hotel for business trips"
After my second visit to this hotel I can honestly say that the accomodation and the cathering is also perfect. The rooms are comfortable, clean, spacious and very silent. You can rest after a long day of business meetings or training session. There is separate bath tub and shower, a minibar that is for a charge, ironing facility. The continental breakfast is good variety, with salmon and smoked tuna also :) The staff is helpful and friendly. As for a surprise, on the day of Baba Marta (1st of March) all the guests received a Martenitsa :)
"Efficient and cleen"
Our stay was very nice as hotel staff were helpful and efficient. Checkin and checkout was quickly done. Free wifi in the room was good. Enjoyed the breakfast though it's same items every day. Hotel in business park so nothing to see. Nearest convenience store 345 was about 15 min walk from opposite the hotel. Nearest Metro station was in the same direction as the convenience store. Overall nice stay though quite far from city Centre. Will stay here again if back for business. Otherwise will prefer to stay at city Centre for easy access to food and restaurants.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM