of TripAdvisor Travelers recommend this hotel
I won't go into too much detail, because that drives me crazy. I woke up with a splitting headache at 2am, and was about to uber to find a place that had what I needed. Joey at the front desk wouldn't hear of it, and took it on his own to figure out how to get it and then brought it up to me. End result: Some sleep, better meetings the next day and now I'm a customer for life. Way to go Joey.
"Seattle Avviversary Trip"
Excellent service from check in to check out. Anything that we asked for it was delivered first class. The beds/pillow were comfy. Great location, walking distance to everything. Pikes right down the street, and if nothing else call uber
"Overall neutral experience"
Thought I'd share my review I left on Hotel.com(published) for everybody to consider: While looking for hotels for our weekend getaway, we stumbled onto this hotel because the bathroom and how luxurious it looked with the see through glass and the soaking tub. At checkin, the lady that helped us offered us a free room upgrade but since the upgraded room didn't have the fancy tub, we kindly declined it and stuck with our superior king suite. Once we got into the room, everything was looking amazing as the photo shows it. But what we were looking forward to the most was the fancy tub. As we had the tub filled up, we quickly notice the water was leaking from the plug. We called down to concierge and they quickly had 2 maintenance people come up and attempt to fix it. I guess due to how the plug was attach to the tub, they weren't able to fix it nor change the plug. The manager on duty at the time, Joel, also came up and tried to fix it but was unable to as well. As the whole situation took a while already and nobody was able to fix it, we gave up on the tub and just called it a night. We mentioned this to the checkout lady but was brushed off pretty rudely and did not even acknowledge it. Given all the positive reviews and expectations we had, the service we received didn't quite match up. This one off experience definitely left us unsatisfied. But overall if this didn't happen, the hotel was as it should be. Very upscale, clean, good location, and an amazing place to stay barring the tub.
"Terrible bar tenders- great rooms!"
3rd stay this last weekend, room was perfect as always, but defiantly will reconsider booking again. I have never had such a bad bar experience in my life, to be almost completely ignored not once but in two separate trips to boka when only 4 other people were in there....Garald needs to step up his game. When you have to chase your server down to pay, catch all staff playing on phones before you can even leave it's bad. I would consider the hotel again, but most likely not, and never boka again.
"Wonderful hotel- quick walk or Uber to anywhere in the city."
Wonderful hotel- quick walk or Uber to anywhere in the city. Elegant place, quiet. Very very exceptionally comfortable bed and sheets. Would recommend and stay here again. This is a boutique hotel with a great restaurant on site- BOKA- and nice fireplace in lobby and free coffee in the am with papers.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM