Hotel Arena is a business-friendly hotel located in Amsterdam's East Amsterdam neighborhood, close to Tropenmuseum, Royal Palace, and Artis. Additional points of interest include Magere Brug and Nederlands Scheepvaartmuseum.
We thought the hotel was great! Our room was very nice and beds comfortable. Reception were very accommodating and they addressed issues promptly and responded with great customer service. I would certainly stay at this hotel again. A more reasonable bed and breakfast rate would be welcomed as I felt it was a little pricey without breakfast. Looking forward to seeing the renovations of the hotel in the future as the exterior was looking a little tired in places. All round great hotel!Comment of B. Rebecca , United Kingdom the 2015-03-23
"Wonderful base "
My wife and I stayed here for 2 nights on our 1st visit to Amsterdam. Throughly enjoyed the hotel , great helpful staff , superb food , very comfortable room . Ideal tram links to every where we wanted to go Will definitely use this hotel again next year
This is an amazing hotel (renovation still ongoing) with a nice atmosphere and a stunning new lounge/restaurant area with beautiful glass walls and views over the park. The stuff is very professional and friendly, always attentive and willing to help. The room was functional with a great bed and a spacious bathroom. Quality breakfast and food, and last but not least, a historical chapel that is a must see!
We stayed here for 4 nights as a couple for my birthday. We booked a standard room and it was lovely, very clean and had everything you needed. After the first night we were awoken at 8:30am by workers drilling, we told reception and were moved into another room. This rooms shower didn't work so they moved us again, the reception workers were so accommodating and this time moved us into a suite, where we spent the 3 nights of our trip. It was, by far, the nicest hotel I have ever stayed in. The suite was absolutely amazing and had a bath big enough to swim in. I had coffee and orange just everyday and fruit delivered for brekfast. The cafe / bar is also amazing, we stopped here everyday on our way back from touring the centre for a glass of wine and some snacks. On check out we were given free drinks vouchers again for another free coffee in the bar. I couldn't recommend this hotel enough. The location is perfect too, instead of stayed in dam square and only seeing about 1/4 of Amsterdam, we much preferred staying here and walking everywhere. It took us around 25 minutes to get into the centre but it is a beautiful walk, and we walked to other parts of Amsterdam that you wouldn't usually visit had you stayed bang in the centre. I think these quieter bits of Amsterdam were much nicer, and had beautiful restaurants. Thank you so much for the best birthday and stay ever. Enya and Aaron Mccullough
"Beautiful hotel & Amazing restaurant, room unclean on arrival"
Their system was down at 7 when we arrived. Staff were very accommodating and provided complimentary drinks and a room upgrade for the inconvenience. Bed was unclean with hair on arrival, we stripped the bed and the next day the mattress topper was still unclean. The room was frozen however we put this down to last minute upgrade, bathroom was also freezing and wouldn't really heat up at all during the day. Staff made sure the room was warm every day after that. And the room was well checked after we had made it known the bed was unclean. Restaurant was beautiful and the food was delicious, and the service was great. I would recommend the restaurant itself to any who travel to Amsterdam. The hotel is in a beautiful spot and with the trams it's very easy to get around. There was construction ongoing at the hotel and on the Thursday we were woken by a hammering at 7 am, there was no warning from hotel staff this might interrupt our sleep and this wasn't very pleasant.
"Place to be!"
The location was great, it is placed near to the Central station, which was very convenient for our transportation, furthermore there were plenty of shops/café/bars around the area, which area to my opinion is the place to be if you are visiting Amsterdam. Now regarding the hotel itself the rooms were spacious clean and functional with good amenities. I really enjoyed the building of this hotel a renewed historical chapel. Moreover breakfast presented great variety for every taste and everything seemed fresh and yummy. Another pro is the renovated restaurant with the great loud area, nice food and good wines with normal price comparing the quality it offers. Finally and most important the staff was very friendly and professional. I would definitely be there again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:30 AM