With its central yet quiet location - right in the most popular part of Zermatt, view to the Matterhorn and with his alpine flower garden - Aristella Sswissflair is the ideal starting point for active holidays: the local bus and the lift stations are close by, and also the church, various museums and shops are available right in front of the door.
of TripAdvisor Travelers recommend this hotel
"Always a good stay"
Second time at this property and the price/performance is great. Medium size, but with a personal touch, Hotel Aristella is a topnotch property. Close to public bus to ski lifts, town and most restaurants, they are happy to help with reservations for dinner, lunch on the hill or just simple directions. Peter is happy to meet you at the Bahnhof and get you to the hotel efficiently. Rooms are bright, spotless and well maintained. Spa is perfect for apres ski, to relax and refresh for an evening of fun. The afternoon tea is a nice touch. Would highly recommend the property!
"Comfortable, Excellent Service"
My fiance and I stayed here in December of 2016, and highly recommend this hotel. Our room was small but very comfortable, with ample storage space. We were skiing during our trip, and really appreciated the separate ski storage room. The hotel gave us a discount for the ski rental shop that was across the street, which was convenient. We ate breakfast at the hotel every morning - there was a wide range of food offered, and an afternoon tea/coffee/snack service. The location is great, and just a quick walk to the main shopping/restaurant area, and the train. We walked to the different ski lifts from the hotel each morning and never had any trouble. What stood out most to us, however, was the excellent service. The hotel was quick to respond to the emails I sent regarding transportation from the train to the hotel, and special requests. I had a sinus surgery the month prior to our trip, and the hotel had a humidifier waiting for me, which was much appreciated in the dry Swiss air. Also, my fiance broke the glass table covering in our room by accidentally dropping a coke bottle on it. We went down to the front desk to apologize, and they had someone come up to clean everything. This was at 9 p.m., so it was certainly after hours for the cleaning staff. The bill for the cost of the table was very reasonable, and they offered to provide us with any of the necessary documentation to file a claim with our travel insurance. Their responsiveness in that situation was sincerely appreciated, as was their overall hospitality. We would certainly stay here again!
"New Years Escape"
We spent time at Hotel Aristella over the New Years holiday and really enjoyed the stay. The staff are friendly and efficient; and the Chef at their restaurant was a great guy! The breakfast has cooked to order eggs; along with a wide variety of breads, meats, fruits, yogurt; as well as hot and cold beverages.
"Wonderful Christmas Experience"
My husband and two sons stayed for three nights over Christmas and everything was a perfect experience. The rooms were modern and clean with extraordinary views of the Matterhorn. To awake Christmas morning to a slight dusting of snow and watching the sun rise on the Matterhorn was fantastic. All the recommendations from the hotel website on ski gear rental and instructors worked perfectly. Christmas Eve dinner was lovely in the restaurant. A wonderful once in a life time experience for our family.
"Comfortable and good location!"
Our stay at Aristella was extremely comfortable. The staff were very friendly and helpful, from helping arrange pickup at the train station to giving directions to lending us a power adapter. - Zermatt being a small town, this hotel is honestly within close walking distance to many things including stations to the different mountains! - Bedroom was amazing as well, with a view that overlooks the Matterhorn you can see the first sunlight hit the tip of the magnificent mountain in the morning. - Size of the bedroom was huge as well! Enough room for a sofa seating area as well as the usual amenities. - Bathroom was also huge, with nice views out the window, two sinks, a bathtub and a shower! - Breakfast had quite a good selection of coffee, tea, breads, cold cuts and cooked foods. Very satisfying! Overall our stay was awesome, only made better by the friendly staff! Hope to see you again in the future!
Credit cards accepted by the hotel: Visa - MasterCard - Maestro
Check-in: 2:00 PM , Check-out: 11:00 AM