Exemplary staff.Comment of M. Martin , United Kingdom the 2017-01-02
Perfect location, lots of quality restaurants all within walking distanceComment of F. Warren , United Kingdom the 2014-09-14
Had a wonderful stay at Hotel Arts, celebrating our 35th Anniversary. Hotel staff took extra special care of us and we loved the room and pool, but truly it was the staff that was extraordinary. I would recommend this hotel to anyone.
The location is amazing, you are in an urban resort. The service is PERFECT. The rooms....impeccable. I would love to go back when the weather is a bit warmer to use the pool and beach. Perfect for families, the spa amazing. One of my favorite stays!!!
"Love Hotel Arts!"
Had a wonderful stay at Hotel Arts while visiting Barcelona with extended family. We had three rooms, which all had some type of water view. Beautiful hotel and exceptional service. Location is lovely. Staff was delightful and service oriented. Concierge was so helpful and recommendations were spot on for our family, ages 18 to 82.
This was our first visit to Barcelona, and hotel Arts made it perfect. The rooms were impeccable. It is close to the city and the sea, a perfect Blanche. The staff was meticulous and kind. Stay on club level if possible.
"My NEW new favorite hotel"
I just stayed in the best hotel of my life, right BEFORE I stayed at Arts, in London at Shangri-La at The Shard, which is also an amazing hotel. But I cannot say enough about Hotel Arts. They made me feel like I was some kind of superhero from the moment I stepped onto the property. Maybe they had something mixed up and thought I am a VIP' haha They sure acted like it... I mentioned I like high floor, and she puts me in upgraded room on top floor of the building, and enrolls me as a rewards member to justify the upgrade, also comping my internet. Nice! The room was DELUXE with a bathroom as complete and gorgeous as any I ever had, with amazing triple headed shower and full bath and bidet and toilet, each in their own marble tiled rooms off the "main" bath area. But the staff were what made the difference. The room service gentleman treated me like family, suggesting what I ought to do to love it, and he was so right each time, giving me the best food I've ever had delivered to a hotel room, even from any high end hotel, every single time I ordered. And since it was so good, I ordered almost everything I ate here just at the hotel, savoring the privacy and comfort of the luxurious room and view on my solo trip. But then when I wanted to get out, they were right there for me. I mentioned my first morning to room service delivery server Agathe Camus that I saw the cable car and wondered if it went up the mountain. She said yes and told me a bit about it. Then 10 minutes later she called up and asked if she could bring me a present! The present was a handwritten note and some printed materials about its operating times, and also she noted she had called over since it was a little rainy, to be sure they were open. They were open, but might close early if it got windy, she said, and the number was included in her packet. She also included a bag of chocolate covered almonds. I almost cried! That is more than my sweet sister would do for me! And it was totally sincere and sweet. I could tell she just wanted to be sure I have a great time in her city and at her hotel. That's how everybody was, start to finish. Even beyond the hotel, I found Barcelona extremely hospitable and warm and friendly. They made me feel like I am welcome in their home. These are good folks here. This town may be my favorite on Earth besides my own now.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM