"Carnival Ball Total Rip-Off, Horrible!"
We attended the Carlton Carnival Ball on Feb 26th, 2017, which was promoted as part of the Carnival Program. The 140euro/pp included buffet dinner, the ball, a burlesque show and music. It was such a rip-off! The buffet dinner was tasteless, the choice of food extremely limited and even the pasta was bad! The orchestra was amateur. The burlesque show was ridiculous and consisted of 3 oversized ladies giving a high school-like performance. We will claim our money back from the Carlton Management for this rip-off. Please do not believe the internet advertising and do not waste your money!
A stylish hotel with excellent staff .The staff on reception are full of information and attention to detail.The rooms were well serviced every day with a range of complimentary toiletries provided. T.V. and fridge in the room as in a lot of continental hotels there are no tea and coffee making facilities. Canal side rooms are well worth the extra cost , if a little noisy from the craft passing by. I enjoyed hearing the sound of the water lapping every morning though. Breakfast had a wide range of foods with hot and cold buffet food. We ate once in the restaurant in the evening , it was a high quality meal with good service , it was billed as a romantic candlelit dinner , it lacked that extra something a red rose perhaps, and a more intimate atmosphere. It was a good location to see Venice, from and we would definitely stay there again.
The room we had was a superior room, but this did not put us at the front. If you want a view of th canal, make sure you ask for one. The most irritating thing for us, was no tea/coffee making facilities in the room. Having said that the room was very well presented The walls were covered with silk damask, there was a double aspect, both of which looked out onto typical, narrow, Venetian streets. There was a murano glass chandelier, heating and air conditioning and a safe. the bathroom was tiled with tiles by Calvin Cliene, had a good shower and a bidet. Toiletries were supplied, but no robes or slippers. The staff were very helpful and our holiday there went without a hitch.I'd go again. The hotel is right on the Grand Canal, opposite the train station and water bus stops. It has its own dock if you want to take a water taxi and there is a gondola stand 50 yards away..
If this is a once in a lifetime trip as it was for us, the Hotel Carlton is worth the stay. Beautiful scenery, right on the Canal and close to restaurants, bridges, etc. Staff was accommodating. Love it and highly recommend.
"Lovely Hotel & Area"
This is a beautiful hotel to stay in, once we arrived we were made aware that we had been upgraded to a larger courtyard room. The interior of the room was very smart and beyond my expectation. The bathroom was very clean with complimentary shampoos and soaps. The staff appeared friendly towards us. I have since recommended this hotel to others.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM