"No Frills, Clean and Comfortable...."
I've stayed here for business, and was quite surprised that for a relatively "no frills" hotel, it was quite Clean, Extremely Comfy Beds, and centrally located! I have no reason to low star it, other than it is not a luxury hotel. It seems to be a safe-bet if you don't want to spend a lot, and are only staying for business or a quick trip.
We stayed here for a birthday celebration. While we were checking in, James, who was checking us in, provided us with free drinks while he worked to secure our room. He was cordial and polite throughout the experience, and you could tell that he was invested in us having a wonderful birthday celebration. He was even able to provide us with an amazing room upgrade! Definitely a great place to stay!
"Great Location Downtown"
The hotel is located directly behind the iconic Marina City Towers (two tall condo buildings that look like giant corn on the cob) right on the Chicago river in the middle of town. Walking distance to Michigan Ave. shopping and to near north restaurants and even into the Loop if you are in town for business. Modern stylish décor, comfy but smallish rooms. There are several restaurants and bars immediately around the hotel so you have lots of choices. We stayed overnight to avoid a late drive home after a show. My only complaint was a slow line for check-in and another for check out - and that was despite online pre-check in because you still need to see someone to get your room key and they were all busy. Parking is Valet Parking only. Otherwise you need to find a garage nearby.
"Marriott ups the ante at a troubled property"
The Hotel Chicago Downtown, formerly the Sax, formerly the House of Blues, formerly...etc, has struggled to find its niche. Part of the fabulous Marina City complex, the hotel has a perfect River North location on State Street, overlooking the fantastic new Riverwalk. It is surrounded by restaurant and retail choices. It has large, comfortable rooms. Yet over the years, a succession of management companies have struggled to make the property relevant. Marriott is now giving it a whirl, as part of its Autograph collection, which aims to attract a prosperous, somewhat younger crowd that might otherwise choose a "W" or Thompson property. So far, so good. The property has been nicely renovated in the currently popular blend of modern and traditional meant to appeal to a wide esthetic. Rooms are nicely appointed, and the lobby feels much brighter and open than before. Staff is uniformly friendly and helpful, even to a guest who is quite particular. Didn't get to try restaurant(s) or gym on this trip, but overall, this is a substantial improvement over earlier incarnations. Once a lonely also-ran, the Hotel Chicago Downtown is now ready to play in the big leagues.
"Location, Beauty and Comfort"
The pickiest traveler will not be disappointed here. Hotel is located steps away from the best Chicago has to offer. Designed in brown black and silver leathers, metallics and brocades. Lobby, guest rooms and hallways are gorgeous. Staff welcomes you starting at the curb. Concierge lounge exceeded expectations. Bathrobe and bath gels give spa experience. Not one thing amiss in housekeeping.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM