"Marriott Collection, another win! "
From the valet to the front desk, the staff has a fantastic approach to service. I felt welcome as soon as I stepped out of the car. The hotel has a 1920s modern chic decor and feel. The room was very well designed and had all the comforts you would expect. I always love when a hotel has robes in the room, adds a level of comfort from home. Marriotts have the most comfortable beds and pillows, I slept great! The bathrooms were large and one feature I appreciated was the high end shampoo, conditioner and bath gel in large pump containers attached to the shower wall. I travel quite a bit and usually don't haul the shampoo/conditioner since the hotels have available in the room. I found this appealing so I didn't have to squeeze tiny little bottles and it is not as wasteful as the travel sizes. It's the little things! The room also had an honor bar and snacks for purchase. The location is great, right next to the House of Blues and other restaurants and bars. Walking distance to many conveniences. The hotel has a small restaurant in the lobby. I do believe it has a fitness center, but did not have time to use. Great stay and would stay again!
"It was ok "
Hotel was clean and in a great location. It's next to the house of blues and close to dicks last resort. They had complimentary infused water at check-in, which was a nice touch. We used a Groupon for $125. There was no food after a certain time of night, but no vending machines. They had candy bars in the room for $6 and a minibar that was way overpriced. They don't offer a pool, but they do have a fitness room. You also had to pay to have wifi, which I didn't like. They claim to be a four star hotel, but we didn't think so.
I stayed one night here in early Feb. The location is convenient and people here are very friendly. The bed, bathroom, big screen TV... everything is decent. Three things may help this place be better: 1. Though the hotel has an unusual name "autograph collection" and it may be *the* name you remember, do not try to find it by this name. They have a big sign on the street "hotel chicago" and you cannot find anything like "autograph collection". I spend some time (not long though) to find this place. When I first saw "hotel chicago", I thought it was a general name for some random hotel but I was wrong. It is the name for this one. 2. You need your room card to press the floor button in the elevator. I was told by a gentleman in it and he told me he did not know this too until he found it out himself. 3. For some reason the temperature control for AC in my room does not work. The initial setting was 68.5. I tried to raise it up but even when I set it to 75 it still blew cool air out.
Great hotel for both; spend time with your friends or family. Great location right next to the "House of Blues", and main shopping street. Finally spend some free time in Chicago enjoying the city itself, and very glad that have chosen the right hotel to stay in. )
"Whatever you do, do not book on their website"
It's an ok enough hotel and there are some good winter specials on it, but for whatever reason, Marriott's usual best rate guarantee doesn't seem to apply. Check a few sites, theirs definitely isn't the lowest and sorry, but here that won't mean you get an extra 25% off. I'm platinum and would've done better booking anywhere else.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM