"Hotel gem,downtown, river north "
First of all, let me say a shout out to Tyec, receptionist, she was warm, greeted with pleasant personality, made me feel at home, like a Georgia peach,with northern flair..she was very professional, interaction and engaging personality. Definitely a people person.. The Hotel is five star, a plus since we were attending the prince experience at the house of blues, which is feet away from hotel, Hotel is within walking distance of fine dining restaurants, events,concerts, etc.... The staff ,housekeeping,bartender all greeted us,with warm hospitality , the room was spacious, large, and bathroom was grand Overall experience is over 5 star,... Would recommend and stay again..
"Trippin' Billies show at House of Blues"
Love this hotel! PROS: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door. Employeres are fantastic! I asked for a mini fridge and it arrived in our room before we even started unpacking! Nice people, nice greetings in the morning. CONS: Finishes could use a makeover, I have stayed there for years and it could use an update. Would rather see a walk in shower instead of cheaper looking old tubs (however OUTSTANDING water pressure). Breakfast is a little pricey too. Maybe additional lobby seating too, it get's really crowded at check out time in front of the main doors. Ask for room 902 which is an end of the hallway room on the 9th floor – super quiet!
"Unexpected Awesomeness "
Rooms are spacious. Lobby & Bar area is modern and sophisticated. If you a fan of earning Marriott points you can charge back to your room at several restaurants located right by the hotel. The location of the hotel is ideal. I did not valet park, just beware, it's $71 a night.
We booked this hotel using Marriott points, so I didn't have high expectations, but I was pleasantly surprised. The hotel was very modern and the staff was friendly and knowledgeable. We arrived at 10 am and we were given the first available room. The best thing about the hotel is the location. Our room had a nice view of the river, and we could walk almost anywhere. There is a stop for the "L" two blocks away, so access to other areas of the city is very easy. We took the L to a Cubs game very easily. There are numerous restaurants within walking distance as well.
This place awesome! right in the middle of the city where all the cool stuff is. The staff was great and was always helpful. I brought a nerf gun into my room that I shot my brother with, and the cleaning staff's attention to detail was so great they even put all the darts I missed back into my nerf gun! every day! This hotel IS the Autograph in the Autograph Collection. I will recommend this hotel to anyone who is visiting the city of Chicago.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM