of TripAdvisor Travelers recommend this hotel
"Close to perfection"
We travel as a family fairly often and had a pleasure to stay in Hotel Chinzanso as a family of 5 with 2 kids (7 and 8 yrs) for 6 nights. Pure pleasure on all levels. Location is not central but allows you to experience a feeing of "real people" Tokyo. Wonderfully kept gardens, friendly staff and beautiful property. Highly recommended.
"The best hotel experience ever"
I dont even know where to start. The hotel staff stood out as the best in customer service, it felt surreal. The room was good, nothing to complain about and the facilities were also enjoyable, such as the heated pool, jacuzzi and artificial hot spring. I am seriously considering going back in a week or so.. I loved it. Special thanks to Mr. Sol and his concierge team for their kind hospitality.
"Best Hotel in central Tokyo with amazing fireflies!"
A highly underrated top notch 5 star hotel very much in the Japanese mold . As the ex-Four Seasons Hotel in Tokyo, you will not miss the trappings of a neo classic Four Season. It is maintains the charm but is run by the likes of Japanese efficiency that is 2nd to none. Outstanding service from an attentive and professional team. Only down side is the location is a little out of the way from the usual hustle and bustle of Tokyo tourist belt. Not a problem is you drive and park in the hotel ample parking lost. Great Japanese restaurants. Amazing firefliy japanese garden that must be enjoyed at least once . Quite a famous local attraction for viewing fireflies at night with the locals! All in all a great hotel and a huge secret that eludes most travelers to Tokyo looking to stay at a 5 star hotel.
"Tranquility in Tokyo"
Located in a quiet neighborhood in Tokyo, Hotel Chinzanso is definitely one of the finest five-star hotels we have stayed in as a family. I had very high expectations after all the glowing reviews, and this hotel did not disappoint. We were thoroughly impressed about absolutely everything! Prior to Arrival: Their highly efficient concierge team arranged for our round trip airport transfer, and secured a dinner reservation at Mokushundo. They replied to all my e-mails very promptly. Everything went smoothly, even with our 2-hr flight delay. Arrival: We arrived after 9pm. Hotel driveway entrance is brightly lit up, and the beautiful lobby is tastefully decorated for Christmas. Excellent guest services all-around. Reception was very warm and welcoming, and we had 2 bellhops for luggage assistance. Six-night stay: My family of 4 (hubby and 2 girls, ages 12 and 6), stayed for 6 nights, so we were able to avail of their extended stay rate. We were given a renovated room on the 11th floor in the Hotel wing, with an amazing city view. It was very beautiful and spacious, with a gorgeous bathroom that boasted a separate bathtub and shower, toilet, and L'Occitane products throughout. They don't make you wait here. Housekeeping was very speedy with special requests... and our room was always spotless. Room service, which we used 3x for breakfast, is quite impressive. They are thorough, and fast. We also had a very pleasant experience at Miyuki, where we had breakfast 2x. Their concierge team is the best. They're on top of everything. There is a meticulous attention to detail. Amazing. The extensive spa facilities are free for 2 persons per day, and I was able to enjoy this with my 6-yr old daughter. The pool is warm, and massive...and we enjoyed everything, especially the jaccuzzi. Consistently excellent service, wherever we went. Getting Around So many options. We were on buses (bus stop is in front of the Tower wing), and we used all train stations in the area. Tokyo's transportation system is highly reliable --- all you need is a pasmo or suica card, and the right app to figure out your route to get around. You can use cash at the bus, too, if your card runs out of charge. We only used the taxi on our last day, when we were in a hurry to go to Sunshine City (2 miles away) for last minute shopping, and lunch. Hotel Grounds Breathtaking. I almost cried at the sight of the garden. You just have to see for yourself. Departure Airport limousine bus was on time, and luggage assistance staff were so efficient. The drive was very pleasant, with no problems. Arrived at the airport 20 mins earlier than scheduled, which was great, as Narita has so many shops! In Conclusion We did not want to leave. Tokyo is a beautiful city, which offers a feast for the senses. This hotel is an oasis of serenity. World-class service. 5-stars all the way. This was our first time in Tokyo, and I hope it won't be the last. We will definitely stay at Hotel Chinzanso Tokyo again. To the entire staff of Hotel Chinzanso Tokyo, arigatou gozaimasu.
Exceptionally clean rooms, Amazing view of the garden and and extra amazing garden with waterfall, streams and little bridges. Huge property and very helpful staff. Nespresso machine in every room In a more quite part of Tokyo and the property has many amazing restaurants but must book in advance. The value was great since we found it online on sale
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM