of TripAdvisor Travelers recommend this hotel
"A long Week-end In Carcassonne"
After a number of emails I arranged to be collected from the nearby airport and delivered to the hotel. I had a variety of prices quoted by different hotel staff!! The drop off point is some 2-300m from the hotel as the hotel is in a pedestrian area. Be prepared to take your luggage across cobbles and the like. We had a junior suite in the hotel. The ac unit in the room leaked water into the carpet which required both housekeeping and maintenace attention. The room was interesting, being split across several levels. We enjoyed our room. Great breakfast and attentive staff. We had chosen to eat out and therefore did not dine in the hotel for other meals. We did use the bar, which was reasonably priced and comprehensively stocked. I enjoyed the hotel, staff were friendly and efficient during our stay, I would stay again.
"Spacious clean room with sizable bathroom and nice view of the Citadel"
Happy with the overall accommodations and service. Lots of space. Quiet room. Spotless. Interesting way of getting into the medieval city: we first took a normal, regular-sized cab from the train station all the way to the walls, then had to switch to a much smaller minibus, a rather narrow vehicle, in order to be able to clear the tight turns within the tower gates and city streets. It was a lot of fun. Minibuses are waiting outside of the old city walls, this is where the cab drivers bring you after you tell them you need to get to la Cité. Just in case anybody else was wondering how to get to the hotel. Turned out to be much easier than we thought.
"Historic Hotel in Preserved and Restored Citadel"
Bed and linens were heavenly and provided an excellent sleep for two nights. Room is quite charming but would be better with improved lighting as there were only 3 low watt lamps - one on the desk and two on the night stands. As well, there was no overhead lighting. I am rating the room average as the carpet was poorly installed and coming undone or apart at the seams in several places. The window in Room 235 faced the street and was noisy from loud voices and the sound of delivery vans or garbage cans. Dining menu was very interesting, wine list was ample, food was delicious and service was very good. The outdoor terrace offers a lovely view of the castle and ramparts.
"Absolutely fabulous!!!! A must stay!!!"
After doing research on Carcassonne and reading reviews about this hotel being a must stay regardless of budget we booked! de la Cite far, far exceeded our expectations!!! We stayed in the suite with a huge balcony, 180 degree view of the walled city overlooking the newer city of Carcassonne down below. Unbelievable view during the day and nighttime view magical!!! Aurore was my angel...thank you so,so much for your bright smile and the room!!!! We are thouroughly spoiled and our next visit will have to be the same room!!! We ate in the La Barbacane restaurant for our birthday dinner and really enjoyed it. The hotel has a hidden passage and door I am not saying where! The location is perfect right between the Cathedral and the Castle in the city. We loved that no cars are allowed in the city and that there are so many choices of good places to eat and lots of outside patios for snacks! If you are driving you have to leave your car outside the walled city, but hotel has little bus that will take you up or you can leave your luggage with the hotel representative as we did, and walk up. The city is the busiest between 10-6pm when the castle is open to public for a small fee. So after that unless you are eating dinner or staying in the city everyone is gone and you can stroll the old narrow cobblestone streets in the evening dreaming of a bygone time. Best place I have ever been!!!
Hotels location is excellent....breakfast good...rooms nice.... We were left 15/20 minutes to be picked up by hotel bus....good it wasn't raining....same delay for bus on checking out....staff were very pleasant and helpful
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM