of TripAdvisor Travelers recommend this hotel
"Beautiful and well appointed"
Great fre garage which is ideal and rare in Bruges. Location is perfect. Other hotels may be more quaint and historic, but i would guess this one is more comfortable. Lots of American-style standards and ammenities Like!
"Best Romantic Hotel"
We loved this hotel. It has a fairytale atmosphere -- charming and elegant. We had a garden room ...very roomy for Europe...and extremely well priced. They have some pretty stunning rooms if your pocket book permits. The only negative for us was the staff were a little stuffy. While we were waiting for our room to be serviced we decided to sit in the garden by the large poodle statue and had some bread and cheese and a pop. It was well away from the garden terrace eating area. Two staff members felt compelled to tell us that we could not do this. Once we explained that we were just waiting for the room to be finished ...we were permitted to stay. But 10 minutes later another staff member came and told us we had to leave and it was simply not permitted. Not impressive ... not necessary. The breakfast wait staff were a little chilly as well. But our staff experience should not deter you from staying at this hotel. We would have been happy to stay for the entire week..
"Fit for a king and Queen"
No expense was spared in the reconstruction of the palace...everything is top shelf. Far and away this is the best hotel in Bruges where the royal treatment may be had for a very small up-charge. Located in the heart of the old city everything is easy walking distance.
"5 star without reception in the evening'"
The building is beautiful ,also the lobby and lounge. Arriving in the evening,we found reception empty,I can't understand this situation in any way...anyone can enter the hotel....I have never seen something like that! The room was located in the old part of the building. Facing the internal court ,it was very noisy even in the night. Huge room ,very well appointed but with a strong smell of sewage ,it was difficult to sleep. Pillows are filled with synthetic foam ,very unconfortable. Bed with a top matrice made of some sponge ,very soft, there is no real support for the back and a good sleeping. Breakfast bellow average ,for a 5 star I would expect to much more. No fresly prepared belgian waffle ,no eggs except the scrambled. The so called "champagne breakfast" is in fact a cheap cava. Very nice bar with a perfect service.
"Perfect Stay in Bruges"
It is a wonderful hotel, in a great location with easy access to the most important turistic points in Bruges. It is an old chateau very well maintained with impecable service. Breakfast is amazing with many different options of breads, jellys and even chocolates. It is the perfect stay in Bruges.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM