Ideally located in the city centre, Embaixador Hotel is just 400 metres away from the Marquês de Pombal Square with its main underground station, and the vibrant Avenida da Liberdade, the capital’s most famous street. Guests can quickly and easily access the downtown district and all major attractions.
of TripAdvisor Travelers recommend this hotel
"Lies and an incompetant hotel manager"
Lies, and an incompetent hotel manager. My mastercard account was immediately charged as I booked a room directly on the website of this hotel mid December 2016. We stayed there 5 nights. Upon leaving, (It was 05.30h and our flight was leaving at 07.00h) they lied to us in the face to say that they did not charge my credit card at the time of the booking, and so they forced us to double pay. I was on holidays and specifically did not want my phone with me so I could not verify my credit card at the paying moment. Back home I checked my creditcard situation, to find out that the hotel did debit my account immediately with the booking. I contacted the hotel manager, a certain Mr. Paolo Lopes, who then behaved very ugly, did not reply to my mails, never found the words to apolgise for the lie, pushed the responsibility to others, and was very impolite and insulting in his dealings. He then said that we will get the money back within 3 days. It is now over 18 days after my claim to get my money back. The money is still not credited back to my account. The manager seems incapable to do his job and should be replaced. All this is documented in the written correspondence with the hotel. We place a strong complaint with the Hotel association of Portugal and with Master Card.
"Sex shop has bigger sign!"
almost impossible to find hotel, passed it twice, as mentioned, the signage of the sexshop(!!) next door was bigger. No complete elevator access, so haul luggage to about 9-11 steps, so don't ;oad your luggage up to the 23kg airline max! free Breakfast was good, could use a warm dish of sorts. Room clean, but small, ok value for money
"An amazing experience"
I stayed two days and just checked out. From checking till check out the whole thing was a breeze. I was given an amazing room at time of checking asked for a higher floor and was upgraded from 3rd to 7th with a beautiful view room. Catia at front desk was amazing worker with great attitude and always a smile. Very modern and minimalistic design. As a gold ACCOR some nice amenities and sweet Xmas tree gift. Would come back again anytime.
"One of the best places!!"
This has been one of the best hotels I have stayed in terms of value of money, location, hospitality, cleanliness, great staff and clean rooms and toilets. I have been travelling the globe for over 2 decades and have visited multiple countries, this for sure is one amongst the top 5 for value for money
Great hotel, in one of the best locations at Lisboa. Amazing staff, so much carefully with all details. Delicious breakfest, very next to metro stations and close to restaurants, coffee shops, magazines and etc.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM