of TripAdvisor Travelers recommend this hotel
"A very pleasant one night stay!"
A very beautiful and clean hotel with a nice reddish decorated reception area and a large lobby all clean with carpets and nice big mirrors and decorations. The room had all the necessary tools such as hairdryer, safe, tv, clean towels, big mirror and were more than enough for one person! Also liked the small sitting room with the sofas and table! The location is also another plus as it is located very centrally and it's surrounded by everything Bilbao has to offer. Overall it was a very pleasant stay, highly recommended and a thank you to all the staff as they were more than happy to help out with our stay generally in Bilbao!
"Value for money "
I have visited the hotel with friend. The location is very good and the hotel is clean with specious common places. The staff were very polite and the rooms were very good as well. The downside was the internet which was really slow and the connection was dropping all the time. This is a big problem nowadays for all but I guess easy to improve!
"great location, old rooms, terrible WiFi"
location is perfect, the rooms are ready for an update but OK. the WiFi connection is terrible. Every 10-15 minutes the WiFi collapses and the login needs to be done again... every 10-15 minutes!!!!! the guys on the reception tell me that a qualified technician is working on the issue right now, they tell me that since a week.... a colleague of mine who stayed in the same place 4 weeks ago had already the same problem, so i assume that nobody is working on that issue at all....
I spent four nights at the hotel. Very friendly staff. Rooms clean if a little basic. No tea/coffee facilities in the rooms. Internet was problematic in the rooms. Eventually I could connect with my laptop but IOS devices only seemed to connect in the common areas. There is a gym but it is just a few treadmill type machines. Breakfast buffet good. Room service menu a little limited and quite pricey for what it is. While I was there the hotel hosted an art exhibition and in the bar lounge area called the Lobby there is a pianist in the evenings on weeknights. Hotel is located fairly centrally. The metro is a short walk from the hotel.
"It's ok, nice location!"
Rooms could use a little modernization, but the rest of the hotel was very nice. The location is great. Close enough to walk to the Guggenheim Bilbao Museum and just about anything you want or need is within walking distance.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM