of TripAdvisor Travelers recommend this hotel
"It's ok, nice location!"
Rooms could use a little modernization, but the rest of the hotel was very nice. The location is great. Close enough to walk to the Guggenheim Bilbao Museum and just about anything you want or need is within walking distance.
"Poor quality hotel!"
This hotel has nice and attractive location, because with 5 minutes walk you are in the center of Bilbao. But the rooms are very poor and its very cold. They have normal breakfast service and stuff is very friendly.
"Centrally located good quality hotel"
This was our first trip to Bilbao. The hotel itself was clean and smart. The bathroom was well stocked with soaps etc. The wifi was free and generally reliable. . No issues of any note. Great location to explore Bilbao
"Good location but poor service"
If I have to say something about this hotel in one word, it is "overvalued" hotel. I dont' know that to what is based the quality of hotel rating and it stars. Service was very poor, staff was unkindly and rooms were worn. It was great that the hotel is located in the city centrum and there was a lot of shopping places and restaurants nearby. I recommend you choose another Ercilla hotel, which is located nearby in the old town. It is smaller but offer you much more value for money.
"A good hotel"
A good hotel if you want be in the center of town and close to walking distance to the Museum. Rooms are nice. Bed very comfortable and peaceful. Nicely decorated. Staff are very friendly. Check in is fast.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM