of TripAdvisor Travelers recommend this hotel
Good quality-price balance, rooms are clean, reasonably spacious, very well positioned to reach the Guggenheim Museum and the old city centre. The only concern is the moquette in the floor of the rooms.
"Well Located Hotel with Quiet Rooms"
This was our first time in Bilbao. There are a lot of steps at the entrance to this hotel and the doorman was most helpful in moving our bags (also upon leaving). We were a bit surprised by the cold & unfriendly reception we got at the front desk. Our room was spacious, clean and comfortable, very quiet at night - but looked on to an internal courtyard. Breakfast was good with great Nespresso coffee! Hotel is well located and is in easy walking distance from the Guggenheim museum.
"Greatly improved hotel now deserving its 4 Star rating"
Excellent location Good garage parking. Friendly staff. Excellent housekeeping.Comfortable beds. Good extras with Club rooms (some free laundry, chocs, bathrobes, slippers, Nespresso machine, use of top floor club lounge). Good Bermeo cafeteria.We have not used the restaurant as the vicinity has many excellent restaurants. We've stayed here many times but the one thing that always lets the hotel down is poor room maintenance standards. On this occasion the cold tap in one of the twin washbasins did not work and the sliding bathroom/toilet door would not close. Our friends also staying in a Club room had no working air conditioning on arrival (this was soon rectified) and their bathroom door would also not close.
We found this hotel perfectly OK. We asked for a quiet room, and got one. The reception staff semed a bit arrogant, but we didn't really need much help from them. The hotel seems a little worn, sometimes a bit hot and stuffy. We often had to open the room windows in order to breathe ... The breakfast is 12 Euros if you tell in advance, and the selection is huge. Probably worth the money if you enjoy breakfast! Location is also very good. We got a good deal thorugh a provider and though it was value for money. Could easily stay there again!
Nice place in a very traditional well located hotel Nice lobby bar Rooms are comfortable with all you need All the team very pleasant Breakfast is good but the room is amall and with low ceiling Just a few places with natural light
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM