of TripAdvisor Travelers recommend this hotel
"Great Stay in Zagreb"
The Esplanade Hotel in Zagreb was perfect for our weekend stay. An impressive and grand hotel, the staff were attentive and pleasant, always helpful. The room was delightful, clean and a good size.....and quiet. We ate in the Bistro on our first night and they couldn't have been more accommodating. Its location is a 10 minutes walk to the main square, which is fine and although near to the main station, was quiet. If ever back in Zagreb, we would not have any hesitation in staying again.
Stayed there last time about year and a half ago and happy to see that the hotel maintains the great service and quality. Really great classy hotel in excellent location. Of course, still missing the pools and real spa center, if it had those amenities I would not consider a different hotel in Zagreb.
"Fantastic Hotel in Zagreb"
This was one of the most comfortable hotel rooms that I have stayed in. The staff are pleasant, friendly and attentive. The bars provide excellent drinks and food at good prices. It is also the best place to drink tea in Zagreb. As an English man I am always impressed when I get a tea pot and fresh leaves.
Stayed there on 29th Dec. Room was comfortable and clean, however, there was a foul smell coming from the bathroom throughout our stay. Breakfast was fantastic! What left a truly bad impression though was the condescending manner in which we were treated in their restaurant Zinfandel. We've arrived there dinner time around 20.30 in a practically empty restaurant with 2 tables occupied only, confirmed that we are staying at the hotel then asked for a quiet table for 2 and were seated by one of the waiters. We've asked for desserts menu and wine list, however, the head waiter approached upon hearing us are speaking Croatian, and advised us that "they can get quite busy in the evening at times", and asked us to move out to the bar area. At the bar there was a DJ playing right next to us, the area was full of people and noisy, and we got served cold red wine. We've left for our room half an hour later, with the restaurant remaining equally empty as when we've arrived. While we were looking forward to try what was supposed to be the best restaurant in Zagreb, we left feeling humiliated by the head waiter-this is not the experience expected in a 5* establishment. In conclusion, Esplanade is an average value hotel for its category and price band, with good service and ageing but well maintained facilities, although they should seriously reconsider the attitudes exhibited by their senior waiting staff-which are probably better left in the past times when domestic guests were considered and treated as second grade customers...
"Classic made modern"
Beautiful hotel, classy, reminiscent of the glory days. Very nice, professional staff, beautiful rooms, good facilities, feels well taken care off, clean. Comfortable beds, quiet at night, fast and easy WiFi, the business traveller could not ask for more. The breakfast buffet is not huge, but well prepared, good choice, tasty and with a very nice dining area. The bar/restaurant also quite comfortable with some excellent salads. There is a gym and SPA at floor -1 as well. Can warmly recommend this hotel when coming to Zagreb!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM