of TripAdvisor Travelers recommend this hotel
"A classic gem in untouristy charm"
The Esplanade is a classic gem in the timeless part of Zagreb with easy access to most parts of the city. It has all the modern amenities yet the old world charm. Rooms were spacious with understated elegance. Great friendly accommodating service. Helpful concierge. Good food and the breakfast deal was excellent. We were able to walk to most parts including the Vatroslav Lisinski Hall for a concert. I would say it has all one needs for a comfortable convenient yet luxurious city hotel without being too grand or old fashioned.
"Esplanade Zagreb Hotel put us in the lap of luxury"
We spent four nights in Zagreb with colleagues attending the ILEX Croatia briefing trip from Feb. 26 to Mar. 1, and our accommodations at Esplanade were luxurious and inviting. This is a five star hotel located right across the boulevard from the former hq of the Orient Express, and its staff, comfortable rooms and cozy restaurant/bar made us feel right at home. Esplanade is located in the city center, and one can enjoy an early morning walk through several scenic parks to the Old Town just 15 minutes away. We would highly recommend Esplanade for the discriminating, seasoned traveler.
"Well established hotel in Zagreb "
Unfortunately it was a short stay in Zagreb and this beautiful hotel. Great service from arrival to the end of our stay. Nothing seemed too difficult for the staff, very professional. I did not have breakfast here to comment, but we went to the bar in the evening before the dinner. The bar was full. There were a lot of guests from outside of the hotel, so it is probably a popular place to come for important meetings or just to show off. Everything was top class. Our Suite was gorgeous, with amazingly comfortable beds! I slept like a baby! Valet parking is €20 per night, but there parking in the shopping mall next door for €7. Recommend if coming to Zagreb!
"Hotel par excellence!"
The splendor and grace from the infamous Orient express can still be felt in the air, but what really makes this the best accommodation in Zagreb is the staff. You can't put a price on such lovely and capable people. A big shout out to concierge Monika who made our stay perfect. She was always at disposal with a big touristy smile! All of her recommendations were spot on and extremely helpful. When in Zagreb, look no further and book hotel Esplanade. You will feel the magic immediately.
Writing this review is very easy because this hotel IS THAT GOOD. They did not make a single error. The staff are the best feature, despite the marble-gilded-polished silver-art deco genuine old world effect. It's Grand Tour of the railways with Michael Portillo, its Grace Kelly, its "Grand Budapest Hotel" with Ralph Fiennes.....no, actually, its total professionalism. You'll notice the staff are often in their 50's. They've been a professional doorman or waiter or sommelier for 35 years. They have dedicated an entire working career to getting it right. And they got us sooooooo right. I was ill on our first stay, so room service with freshly made chicken noodle broth, fresh cut ginger tea was not on the menu but no trouble. Our return stay saw us upgraded to a suite. Complimentary shoe polishing, a standard serving of 6 bath towels, robes, 6 hand towels and 3 foot towels. L'Occitane toiletries, fresh cut roses, turn down service with hand made chocolates, sauna, the best massage I've had in years in the in-house beauty salon and the most delightful dining in Zinfandels for dinner and breakfast the next morning. There is nothing to complain about, maybe the lack of a swimming pool, but hey, perhaps take a dip in the champagne instead. It was no wonder the local VIP's with secret service agents stayed here as we saw on our departure. We even felt very welcome here travelling with our 6 month old baby, despite the restaurant being very posh, we were not shunned to dine always in our room. Well done Esplanade, if only your standards were more common. A total pleasure to have stayed at this hotel and special genuine thanks for taking care of me when I was ill.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM