of TripAdvisor Travelers recommend this hotel
From check in to check out the staff and the hotel were great. It was the best welcoming hotel for us and for our daughter, perfect baby coat (comfortable mattress, suitable pillow and a blanket also amenities for the little one). I phoned and wanted to do early check in and our room was ready at 9 am although the hotel was full. Room was silent and big enough for a baby crib, two huge luggages and a sitting area. You can walk everywhere include Octoberfest, Marienplatz, Rezidence, Assam Church in 10 min. Also the hotel is between 2 main station - Karlsplatz and Hauptbahnhof so you can reach them in 2 min. You can find many places to eat or drink and the area is still safe and silent. One of the best departure store is accross the hotel. The negative part was the lack of safe and kettle. Especially safe, it is a wonderful hotel so please put a safe to the room.
Immaculate, we were not troubled by any remodeling, looks like it is moving along nicely. Very large room with huge, well done bath. All staff have been wonderful, but Julia was outstanding, amazingly helpful. The street noise is loud so you have to keep your windows closed, which makes the room warm. Not sure how to fix due to the great central location. We wore earplugs.
"Just 50 meters from the exit from the main railwat station in Munich ."
The staff were so friendly and helpful . the double room on the 5th floor was so big and free Wi-Fi . The charm in the hotel was great although they are doing renovations at present . Within 5 minutes walk to the main Platz .
Very good experience at the hotel excelsior. Staff couldn't have been better and the new Alpine room was spacious and well supplied. I especially liked the 1 Euro price for any mini bar. I did find out the day before my arrival that the hotel was under renovation. As a frequent traveler that is always a big red flag, but it was too late to change plans. Excelsior seemed to handle it very well other than fitness area moved to hotel down the block. Love the location and would certainly recommend this very nice, well located hotel.
"nice room, good location"
Nice large room, European style furnishings, quite plush. Hotel is under major renovations and the front was completely boarded up except for the door. No warning of this when booking. Staff were very friendly, breakfast room was authentically German looking, and the food very good. Close to main station and 10minutes walk along pedestrian street to Marienplatz square.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM