of TripAdvisor Travelers recommend this hotel
Stayed here for my husbands 30th. The hotel is new and modern, the bedroom smelt lovely and was clean. I had paid for the celebration package which was not put in the room so had this refunded and was given a complimentary drink each from the bar which I was happy with. The hotel is in a good location for the tram into the centre I believe however it wasn't running this particular weekend so we got taxis into town and back which cost around £13 each way. We ate lunch and breakfast here, lunch was lovely (more expensive than your average pub grub) breakfast was a little disappointing however. Overall a nice stay!
"Great hotel shame about the food!"
I stayed mid week on business and was impressed with the level of service throughout the hotel. Each staff member I encounted acted with a warm professionalism and we're very efficient at their jobs. The hotel itself was impressive and although I am not a football fan I did apriciate the high standard throughout displaying tastefully done tributes to the game. The mini bar was obviously a winner who doesn't love retro sweets! This would be a 5 star review if it wasn't for the food being so poor quality with very little choice for someone who doesn't eat most meats and would have been even lower than a 3 star if it wasn't for the exceptional service I recieved in the restaurant at the time of me visiting. Such a let down with all other areas being such a good standard. I would recommend and visit again but would not be eating here unless big improvements were made.
"very good for all"
it been like family staff and it been the best weekend and i will come back and when i come been very good and i was good with all and help me and the room was very good and good food and the satff was happy .
"Amazing place amazing staff!!!"
We stayed here for 1 night for my partners 40th birthday I paid for the celebration package and a king room with breakfast in the morning.we arrived just before 3pm the room was not quite ready so we was given complimentary drinks vouchers while we waited. We were called when the room was ready and got a free upgrade to a executive room the room was amazing with great views over old trafford the mini bar the bathroom was great the bed the most comfortable bed I have ever slept in and the cleanest room I have ever been in. We went for cocktails in the evening and loved it the effort that was made to make my partners birthday special was definitely met. The credit to this hotel is the staff from the guys on reception to the bar staff waiters and cleaning staff they were all friendly helpful and went out of their way to make our stay the best it could be thank you so much and a special thanks to Marcus on reception we will highly recommend this hotel and will be back soon.
"A great hotel for MU fans"
My husband is a great MU fan who was so looking forward to the stay... He was over the moon as soon as he stepped in the hotel. Everything met his expectation.... the whole experience was very positive, apart from the thermostat in the room.... (It was quite cold in Manchester for us who came from Hong Kong) We tried to set the temperature to a warmer setting but in vain... so we called the front desk and they said they would sort it out or us... Unfortunately,the thermostat problem had not been fixed for the 2 nights we stayed...quite disappointing... We would have given a 5-star rating even if the thermostat problem had been fixed the first night....
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM