The Four Seasons Hotel Marrakech is located near the Menara, a few hundred meters from the ancient walls of the medina, 5 minutes drive from the medina, the souks and Jemaa el Fna square.
of TripAdvisor Travelers recommend this hotel
"Beatiful property with phenomenal staff"
Awesome ! Our family spent four nights at this terrific property in Marrakech. The concierge, Safia, was proactive before our stay and arrange two rounds of golf, multiple dinner reservations and tour guides. Requests were always met with a smile and helpfulness. Concerns about language barriers or safety in Morrocco are way over blown. The Moroccan people are kind and thoughtful. The Four Seasons is a great home base - close to the Medina and other interesting tourists destinations. We highly recommend Blue Orange the restraunt by the pool - ask for El Habib and his recommendations for food and wine - you will not be disappointed. My wife and daughters enjoyed the spa services. This was one of the best vacation stays we have ever had. We will be back !
"Spa was devine ! Staff friendly"
Spa was devine, pool and palm trees picturesque, staff and service incredibly friendly. Staff called me by my name regardless where i was on the property. Landscaping perfect. Roses in the bathroom. Bed was large and comfortable.
"Just one thing..."
I had to remember. My passport. Absolutely everything else was at the hotel, from sun cream and hats to slippers and clothes. Very relaxing, service impeccable and food healthy and delicious. I hope to come back same time every year for sun that England is so shy of in the winter. However if there was one thing I would make better, I would like to see more toiletries in the bathroom, and when I use , for example, cotton buds, it is replenished with lots more.
"Loved it. Excellent service "
Stayed here for a long weekend for a friends 40th birthday. Resort was quiet and not too busy. Staff were extremely friendly and helpful but not over the top. Genuinely nice people with no agenda. I.e only after good tips. Shopping mall, cafes and restaurants a short 10 minutes walk away. We are out most nights as we found the hotel restaurant lacking in choice. We did however eat there one night and the food was traditionally Moroccan and very tasty. Smaller resort than where I have stayed in the past ( Kenzi manara resort ). Staff provided a shuttle bus to a local restaurant and have lots of good recommendations for eating out and shopping etc. Nothing was too much trouble. Already planning a return trip.
"Gets the small details right, but sometimes misses the bigger picture"
We have just returned from a wonderful stay at the Four Seasons - the room (Upper Pavilion) was large and roomy with a huge bed and the bathroom had the deepest bath I've seen. The terrace was beautiful and had table and chairs, as well as Sun loungers and a lovely, shady nook area. My one complaint was that I returned to the room at 2pm one afternoon, and the room hadn't been cleaned. A quick call to housekeeping though and they sent someone immediately. The staff are friendly, and will greet you with a smile, as well as helping out - nothing is too much trouble, for example, I'd left a book by the side of the bed, and when I returned, a bookmark had been placed there, and whenever we went outside the hotel, we were given a bottle of water. It's these little things that make all the difference. The food choice in the restaurants was a little small - one of the restaurants on the property was closed during our stay, and being a taxi drive away from the Medina, meant that there was a limited choice in an evening. There was also a limited choice for snacks during the day, although when drinks were ordered, they did come with small bowls of nuts and pitta chips. The food though is a good quality and was enjoyable. The adult pool area is lovely and again, the details such as iced water and small complimentary juices bought to the loungers are very welcome, as well as the staff moving loungers and parasols to suit meant that a lazy day by the pool is exactly that. The breakfast has a choice of buffet or a la carte - I can't comment on the a la carte, but the buffet had a good choice of hot and cold dishes and breads, with omelettes and fried eggs made to order. Unlimited orange juice and coffee is available and very good. My one complaint however is that the waiters forgot requests for additional coffee and juice as they seemed to cover all tables rather than concentrate on specific sections, so this meant that we occasionally had two waiters turn up with the refills. This is the reason for only 4 stars rather than 5 as with a little more effort and organisation, this issue could be resolved. We did have the hotel organise a guide to take us around the Medina, Bahia Palace and the Madrassa - this was a half day trip with Aziz who gave a detailed trip around the old city and the souks. It was a little expensive but we did see areas of the Medina that we probably wouldn't have seen without his guidance, and he recommended a lovely restaurant for our lunch. It was a great trip overall, and the resort does get the small things right, but does need to work on the breakfast service especially.
Check-in: 2:00 PM , Check-out: 12:00 PM