of TripAdvisor Travelers recommend this hotel
"A welcome awaits "
The staff at Hotel Fundador, especially those at reception are exceptionally welcoming. There's a great bar with good ambience and excellent snacks. The restaurant also serves good food. On the other hand the breakfast was poor, and many items ran out as the tour guests descended down in large groups.
I usually do not write reviews and as a matter of fact, I had to open a TripAdvisor account just because I wanted to do my due diligence and warn fellow travelers about this dump. My husband and I were forced to stay here for 2 nights as we traveled with a group tour. I want to start by saying that we are not hard to please. As long as we have a clean and functioning room, we are happy. The Hotel Fundador failed us in both ways. The following things were broken or not working in our room: - non functioning A/C (it was the middle of summer and 30 degrees celcius outside) - non functioning safe in our room (we hid our passports and valueables in the curtains as there was nowhere safe to elave them while we were out) - bathroom sink did not drain - shower did not drain (water was still there in the morning) - we can (clearly) hear our neighbors quiet conversations as well as all traffic and street noise - our room was dirty and dusty with a lovely view of garbage dumpsters and rats. we used our airplane pillows so that we didn't have to put our heads on the dirty pillows provided in the dump. - staff either does not understand a word of english or they are pretend not to. They are rude and indifferent. We traveled for almost a month through South America and we absolutely loved Santiago otherwise. The people (aside from in this hotel) are among the nicest we encountered on our whole trip and the city of Santiago is amazing with a lot to see and many beautiful neighborhoods. I guess the bottom line here is to not sell yourself short. Spend a few extra bucks and stay in a proper hotel so that you can enjoy your time in this fascinating city.
The hotel is dated. Down a side street which I would not describe as nice. Staff as everywhere in Chile were friendly. Room was likewise dated although very large. Breakfast fair. Frankly the Plaza San Francisco where we also stayed on our trip is far nicer and in the same area although on the main boulevard.
"Staff work hard to make you comfortable"
This is a very busy hotel with many tour groups coming and going, regardless the front desk staff worked hard to meet individual needs. Mario was especially helpful in making sure we did not have to change rooms and remembered us personally when we returned 10 days later. A similar positive attitude was apparent in all the staff.
"Good overall impression"
Liked a quiet cozy room which did not represent anything special but was perfect for a comfortable short stay. Standard double with a large bed may seem to be on the small side for two while just right for a single guest. Cleaned regularly, worth noting a pleasant smell. The building itself is not very new but beautiful, and there is a covered walkway over the street, connecting the two parts of it. The location is certainly convenient, very close to metro. While the center is not the most prestigious area of Santiago, you can feel the city better here. Surprisingly, the taxi here is fairly cheap and honest form of transport, a lot of them everywhere and they are popular.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM