of TripAdvisor Travelers recommend this hotel
"Hotel with lots of love "
This is gonna to be my first review for hotel of life. Too good that I can't stop myself from sharing to the world. We booked a 4 star hotel with priority to be closed to train station. So it scored 10/10 on it location because it is only 5 mins walk from station & 5 mins walk to Duomo and there are lots of good restaurants / cafes within short walking distance. We went back to the hotel whenever we needed a rest as it is just too convenient. Firstly , we arrived 4 hours before the official check in time . The super friendly front desk let not only let us check in but upgraded our room that overlooks to Piazza Santa Novella. The view is amazing & relaxing , we enjoy seeing the tourists taking photo , listening to someone playing guitar , seeing the kids running around. The renovated room is just too perfect up to the ceiling down to the floor. The room is specious & everything is new. It has 2 reading chairs, it has a big flat screen tv , it has a very comfortable beds, very useful walk-in wardrobe. I love the marble bathroom the most : love the full height marbles & floor , love super big bathtub , love every sanitary fittings & the whole bathroom set up. Another full score for the room. I forgot to mention about the modern lobby & very detailed set up & decoration . Nothing is compromised . I just think the interior designer is a perfectionist ! Breakfast is fabulous ! Not only the generous variety of food but also the environment of breakfast hall . Our seat is overlooking to the pretty courtyard. Although the other part of the hotel is undergoing some upgrading works, we were not affected at all. On top of this, we were offered some free services like FOC minibar that refilled daily , no extra charge for room services , & late check out ! I love the sincerity of the hotel . We felt warm & welcomed ! I hope I have a chance to come back to this hotel in my lifetime . I hope the whole world would know how great this hotel is ! Pay for 4 star but we got 5 star hotel ! Thumb up to everyone from the hotel ! Very well done 👍🏻
"Flashy exterior but fell flat"
The property looks gorgeous on the outside and the beautiful lobby is warm and inviting. They evidently spent quite a bit of money on recent renovations. The super friendly staff welcomed us and immediately offered us an 'upgrade'. Don't take it! We walked through the pretty hallways only to get to the un-renovated section of the hotel - our first indication is how the hallway to our room abruptly changes style and ages very quickly. We entered our room and it looked like it hadn't been touched since the 60s. Very dated and poor upkeep. The sofa was dilapidated and the mattresses severely worn out. We asked if we could stay in one of the renovated rooms that we thought we booked, only to be told that the hotel was full. The slight silver lining was that our room overlooked the square and had a little french balcony. But again we were disappointed with their offering of a 'free' minibar for having to stay in the un-renovated part of the hotel. The minibar had 2 beers in it and some soft drinks. No where near what a normal minibar at any other property would be stocked with. A shame that such a nice property left a bit of a bad taste in our mouth. Perhaps the hotel should consider closing down the un-renovated rooms until they too get updated, or at least offer them at a severe discount.
This hotel was great!! We were upgraded to a superior room that was newly renovated and very modern. It was a 5 minute walk from the train station and another 5 minutes or less to the Duomo. The bed was very comfortable and our view of the Piazza was unforgettable. I highly recommend this hotel for anyone staying in Florence. We will definitely be coming back!
"Perfect hotel "
This hotel was phenomenal! The rooms were newly renovated, spacious, and bright. The location could not be beat, it was so nice to hang out in the square in the evenings before retiring to our room. The breakfast was very good, staff were wonderful. I felt so lucky to have found this hotel and we will be back!
"Second Time was just as GOOD"
Hotel Minerva, second visit. OK so let’s be practical. For Europe age and condition the hotel is well taken care off. Are you looking for alter modern, not here. Bed and pillows where good. Bath was good and in great shape. Now for what is important to me INTERNET was great. I was able to use throughout hotel. Did not have breakfast at hotel, well maybe I did, I would call every morning at 5AM and order a large pot of coffee with hot milk and some Danishes. 10 minutes later is was there. Fresh and tasty. Did not go upstairs to the roof top restaurant, and bar was closed, COLD. They told me view was amazing. I did sit in the lobby bar in between tours and food time, it was GREAT. The olives and service was very good. The drinks are drinks. The front desk was cordial and had plenty of information if you wanted. I will say hard to make them smile, but I almost did. Anytime I called downstairs and asked for something I got it rather quickly. LOCATION LOCATION you simply are not able to get any better. Walk to everything, and fantastic restaurants outside your door. You walk out and history is in front of you. I know in rome there are so many choices, all I can express is my experiences and results. ENJOY
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM