of TripAdvisor Travelers recommend this hotel
"Conveniently Located, Service is Fabulous, Housekeeping Awesome"
We booked a standard room directly with the hotel on their website. The hotel is reached from the train station which makes it so easy and simple from the train with luggage. We were on the 15th floor with a great view, a non-smoking room with a king bed with two singles made up as one. The bed was very firm but not uncomfortably so. The hotel and room was extremely quiet the only noise was from the trains and they could barely be heard. I would not let this discourage anyone whatsoever as we are both fairly light sleepers and we found the hotel quiet. We found the room size a pleasant surprise as we expected smaller. The service in Japan overall and specifically at the Hotel Granvia Hiroshima is exemplary. If only the rest of the world could learn from Japan! Housekeeping is amazing. Pyjamas were provided on the bed, the bathroom amenities were extensive, the slippers were washed and super clean. The glasses and cups in the room were 'spotlessly' clean and after use, changed every day with clean new glasses!! There is a cart in the hall when housekeeping is cleaning the room with clean glasses - amazing. There is a small bar fridge plus complimentary tea and coffee. The wi fi signal was excellent, very strong. Staff at reception were 'always' eager and willing to assist. All staff were friendly, smiling and we were always greeted. I wouldn't hesitate to book this hotel again if staying in Hiroshima.
"Very convenient, quiet, and reasonable"
This is my second stay in this hotel. As all have said, very convenient as entrance to hotel is literally 2 minutes from Hiroshima Shinkansen train exit. Large tourist hotel with a mix of smoking and non-smoking rooms, our room which was non-smoking double smelled faintly of smoke but after we aired it out first night, we no longer smelled the faint odor. Room was typically Japanese in size, less than 200sf in my estimation, but perfectly fine for the two of us. The JR Hiroshima tourist bus starts/ends right outside front door of hotel which makes it perfect for sightseeing. Price was okay not great so book ahead...we booked 5 months ahead and still had to pay around Y21K per night, which is a bit more than other hotels in the station area.
"Great location and really comfortable"
Location was fantastic - given it's attached to Hiroshima train station, but also because of the bus stop right in front of the entrance. This was for the sightseeing loop bus, which made it so easy to explore the city and was also free with a Japan Rail Pass. Rooms were small as expected, but clean and really comfortable. Staff were lovely too! Overall, it was perfect for our short stay.
We were met at the entrance and shown where the reception desk was. There we were attended to by a pleasant Japanese lady who spoke perfect English with an English accent. She learnt the language while living in England. The room size was adequate, clean and tidy with a comfortable king size bed. The bathroom was a little small. Normal facilities available with wifi included in the room carge. As we have found in the hotels whe have stayed in during our visit to Japan they do not really cater for in room coffee drinkers. It is suggested, if you like coffee, tale your own from home. The 7Elenevn stores and similar carry instant coffee but not a mixture of coffee, milk and sugar. Checkout was quick and simple.
"Good spot for a base camp"
We stayed at this property for 1 night while exploring Hiroshima and were happy with our choice. The rooms are small but well appointed and clean. The hotel is attached to Hiroshima station and stores your luggage in case you would like to sightsee past ck-out time. Lots of eateries in the station. The staff is very friendly and speaks a English very well. The only reason for not giving an excellent was the positioning of the bed. It is cramped into a corner with insufficient room around it. I had to climb over my husband to get to the bathroom. No huge deal, but a little inconvenient....
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM