of TripAdvisor Travelers recommend this hotel
"Relaxed, Friendly & central"
We booked a city break, and loved the hotel and location. Staff very friendly and helpful. We did upgrade the room, which was not overly expensive but worth the extra cost. Unusual, Quirky decor, but very comfortable. Able to get around the city using the Metro, and enjoyed our time in the city. Well recommended.
"A very good choice for a leisure stay in Stockholm"
This is not a top tier hotel but definitely represents an excellent choice if you are to stay in Stockholm for leisure. Its position it is extremely convenient, close to the shopping district and, above all, close to the underground with which you can easily reach downtown, the railway station (and then the airport with the Arlanda Express)and almost any place in Stockholm. The breakfast is abundant with diversified food. Service is ok, rooms are wide and clean and the personnel is very nice.
"This is not a hotel, this is a hostel!"
The rooms are beyond tiny, loud, smelly (a strong odor of sweat hit us as we opened the door the first time and it remained for the stay) and very badly cleaned. We couldn't see through the windows they were so dirty. The bathroom door was also filthy. The bed was very, very small and the room looks more like a hospital room. Nothing has been done to make the room look or feel cozy and the lighting is awful. And why no toiletries' A "4-star hotel" should at least provide proper shampoo and conditioner. And ONE towel was provided per day. I'm from Stockholm, but now live in Mallorca, but I go back to Stockholm one weekend a month and I try different hotels each time. 14 months. 14 hotels. And none of the others came even close to being this bad.
We felt very comfortable and secure in Stockolm and in the wonderful Hotel Hellsten. We had short ways and had good food und saw a very interesting city with flair. We visit the best museums and go by the ocean bus, it was fun.
"Overpriced and not advertised correctly"
We booked a superior double room, which on pictures looked spacious with a nice double bed. What we got was a very small twin room with terrible beds. My wife had a neck and back pain for 2 days and it was just awful experience to sleep on two beds with a hole in the middle.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM