Located downtown, within the Magnificent Mile, the hotel links you to Blues, Jazz, shopping, irresistible cuisine, Grant and Millennium Parks, Lake Michigan beaches, Navy Pier and Michigan Avenue.
This hotel was awesome. So close to everything!!Comment of D. Ashley , United States the 2016-02-17
The customer service was fantastic! Had a great stay but the walls are a bit thin when people come and go or their phones ring.Comment of C. Karen , United States the 2016-02-17
Everone on the hotel staff was friendly and courtuous from the ballman to the desk clerks to the managers. Without even asking, they assigned me a handicapped room as they saw my difficulty walking.Comment of D. John , United States the 2015-07-21
Very nice rooms, accommodating and friendly staff. Great central location for shopping, museums and restaurants. We stay here every year during One of a Kind Show at Merchandise Mart.Comment of M. VICKI , United States the 2015-07-12
Very nice hotel in a good location with lovely views. Facilities were a bit limited for such a large hotel. I would have been good to have an indoor pool.Comment of D. Martin , United Kingdom the 2015-07-01
Location, personnel, restaurant and bar services, transportation services, comfortable rooms .. all top notch. Would definitely stay here again!Comment of M. Dawn , United States the 2015-06-27
Good rate for the location - Very centralComment of R. David , Canada the 2015-05-18
Excelente ubicacion,Comment of T. Glenda Veronica , Mexico the 2015-04-24
Excelente ubicación y servicio, definitivamente regresare.Comment of G. Ana Janett , Mexico the 2015-04-24
Excellent hotel. BUT, when we were there tremendous number of Conference attendees .Comment of P. James , United States the 2015-03-22
I loved my stay there. Very impressive. Everyone at Hyatt was friendly and helpful!Comment of M. Josephine , United States the 2014-08-05
Had a great experience. Elevators seemed a little slow but what do you expect it's the largest hotel around :)Comment of L. Leigh , United States the 2014-07-01
Our room was ready upon check in. It was very clean and comfortable. The staff was helpful and made nice recommendations based on our questions. The location was perfect for our adventures - baseball/theater/biking.Comment of J. Janet , United States the 2014-06-06
Das Zimmer wurde nach erst nach einer 2maligen Beschwerde ( über 2 Tage) ordnungsgemäß gereinigt. Es kam aber auch eine Entschuldigungskarte seitens des House-Keeping mit kleinen Leckereien und Mineralwasser. Danach lief alles okay. Wir würden jederzeit wieder dieses Hotel auswählen.Comment of D. Werner , Germany the 2013-11-09
"A huge hotel with lots of ammenities"
Want a Starbucks...they have that. Prefer a sit down breakfast, no problem...buffet, they have you covered. Need a night cap' Hit the big bar...its the place to be.This impressive hotel with a grand entrance meets your every need. I had an enjoyable stay and slept well. I hope to stay again next year.
Great Hotel great location. If you book this hotel be sure to ask for a view of the river. The room was a little small but the mirror in the bathroom had one on the side for shaving but couldn't move it. The windows were filthy but I don't think they can help that with bad weather. They have the best bar in the world! Everything else was good but be sure to face the river, beautiful view
"A lot to like"
There is a lot to like about this hotel. Lovely staff, spacious rooms, nice conference spaces. One standout: finally a conference hotel that understands our need for plugs. Several outlets by the bed. A strip at your desk. Outlets (and free wifi) through the lobby areas. Great location. All in all, a great conference hotel!
Try to avoid rooms with interconnecting doors. I had one either side of me and suffered broken sleep for 5 of my six nights Also the safe didn't work and was never fixed despite a few requests. Apart from this it was comfortable and in a great location.
"Loved my stay"
Everything was very nice and clean during my stay. The people were very professional. I had a discrepancy with the charges on my credit card that took two phone calls to resole but it did get resolved. The location is great. I would stay again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
For December 31st bookings, the first night may be charged by the hotel anytime after the booking.
The Valet parking in/out privileges: $65