Located downtown, within the Magnificent Mile, the hotel links you to Blues, Jazz, shopping, irresistible cuisine, Grant and Millennium Parks, Lake Michigan beaches, Navy Pier and Michigan Avenue.
This hotel was awesome. So close to everything!!Comment of D. Ashley , United States the 2016-02-17
The customer service was fantastic! Had a great stay but the walls are a bit thin when people come and go or their phones ring.Comment of C. Karen , United States the 2016-02-17
Everone on the hotel staff was friendly and courtuous from the ballman to the desk clerks to the managers. Without even asking, they assigned me a handicapped room as they saw my difficulty walking.Comment of D. John , United States the 2015-07-21
Very nice rooms, accommodating and friendly staff. Great central location for shopping, museums and restaurants. We stay here every year during One of a Kind Show at Merchandise Mart.Comment of M. VICKI , United States the 2015-07-12
Very nice hotel in a good location with lovely views. Facilities were a bit limited for such a large hotel. I would have been good to have an indoor pool.Comment of D. Martin , United Kingdom the 2015-07-01
Location, personnel, restaurant and bar services, transportation services, comfortable rooms .. all top notch. Would definitely stay here again!Comment of M. Dawn , United States the 2015-06-27
Good rate for the location - Very centralComment of R. David , Canada the 2015-05-18
Excelente ubicacion,Comment of T. Glenda Veronica , Mexico the 2015-04-24
Excelente ubicación y servicio, definitivamente regresare.Comment of G. Ana Janett , Mexico the 2015-04-24
Excellent hotel. BUT, when we were there tremendous number of Conference attendees .Comment of P. James , United States the 2015-03-22
I loved my stay there. Very impressive. Everyone at Hyatt was friendly and helpful!Comment of M. Josephine , United States the 2014-08-05
Had a great experience. Elevators seemed a little slow but what do you expect it's the largest hotel around :)Comment of L. Leigh , United States the 2014-07-01
Our room was ready upon check in. It was very clean and comfortable. The staff was helpful and made nice recommendations based on our questions. The location was perfect for our adventures - baseball/theater/biking.Comment of J. Janet , United States the 2014-06-06
Das Zimmer wurde nach erst nach einer 2maligen Beschwerde ( über 2 Tage) ordnungsgemäß gereinigt. Es kam aber auch eine Entschuldigungskarte seitens des House-Keeping mit kleinen Leckereien und Mineralwasser. Danach lief alles okay. Wir würden jederzeit wieder dieses Hotel auswählen.Comment of D. Werner , Germany the 2013-11-09
"Great place to stay"
Hotel was wonderful. Check in was easy. My room was beautiful and had a great view. Thoroughly enjoyed my stay at the Hyatt Regency. Check cab ride to museums and attractions and wonderful restaurants onsite. HIGHLY RECOMMENDED!!
We had a three day convention and enjoyed the central location of the hotel for evening forays in downtown Chicago. A great restaraunt just down the river is the Mercadito. Setsons (in the hotel) is okay but if you want a great steak head up State to Gibsons. This was aa great venue an would love to come back.
"Just love it!"
Our family has stayed here every year for the last 8+ years. What does that tell you' We have never had a bad experience here with staff. Take advantage of the Regency Club! The staff there are wonderful!
"Best this year"
I traveled to all east 40 hotel locations this past year and this was the best so far. The room was clean and comfortable. Very quiet. I highly recommend. If I go back to this area, I will use this hotel again.
"Good experience overall, but had some issues"
Stayed here as part of a conference so my experience was well beyond basic hotel stay. Staff was very friendly & helpful but some catering issues could have been better with some additional communication. I had 2 guest rooms - one where I was staying and the other a hospitality suite. When I arrived they had removed the bed from my basic room instead of my suite. They took care of it before I returned from dinner, so they made it right. My room was good - clean, comfortable and quiet. The suite was the same. Catering on the first morning was 45 minutes late with our order and I had to call. They delivered without a tray jack and I had to call twice to have one brought up. Food was good, despite its late delivery. Afternoon drinks were delivered warm without an ice bucket, but they corrected it. They did deliver a comp snack in the afternoon as an apology, so they made things right. I would stay here again despite the issues.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
For December 31st bookings, the first night may be charged by the hotel anytime after the booking.
The Valet parking in/out privileges: $65