of TripAdvisor Travelers recommend this hotel
"Gorgeous hotel but needs to improve on the little things"
We stayed here for three nights whilst visiting Cologne and its Christmas markets. The location is perfect – you can walk to everywhere! It’s nice to be a bit further from the main road. Approaching the building will wow you. We had a beautiful room and one of the most comfortable beds I’ve ever slept on. The free mini bar helped us a lot. We encountered a few problems with our stay. Unfortunately, the rooms get uncomfortably hot in the night and there is no way of turning the heat down. We therefore slept with the windows open, which, in November, isn’t ideal. The shower was not great either – it would be either crazy hot or really cold. It took ages to get the temperature just right. Little things like this take away the beautifulness of the hotel, and they should rectify it if they want people to keep coming back. Other than that, we had a lovely stay
"Unique romantic hotel."
Wonderful stay. We were upgraded to the 8th floor as it was my husbands birthday. It had a great walk round balcony with views of the cathedral. Large stylish room with free mini bar which is a nice touch. All staff were fantastic particularly on reception. Great location 10 minutes walk to the cathedral. Had the best nights sleep that I have ever had in a hotel . Beautiful restored water tower very romantic .
"Fabulous building. Excellent service "
Just home from a two night stay. Very friendly staff. Didn't dine there but rooms very comfortable, clean and well appointed. 1.4km from the cathedral. Hotel im a quiet area adjacent a massive pool complex. Views from ninth floor balcony which one can circle around are fabulous.
"Fantastic hotel, amazing staff, very sophisticated."
An absolutely beautiful hotel. We only stayed for 2 days, as it was a bit of a splurge for us. The staff were fantastic, very helpful, gave us maps and directions. Allowed us to leave our luggage after we had checked out, as we had a late flight. The room was huge. We were on the 9th floor, which has a balcony which runs around the hotel. The bed was gigantic, and very comfortable. The bathroom was beautiful. Big towels, bath robes and slippers provided. And the mini-bar was free. The only slight let down was that we had room service. But it took over an hour to arrive, and it was around 10pm when we ate. The burger is also served very pink, and was slightly cold in the middle. It turned out that the next day, the restaurant was closed due to a water leak, so that may be why it took a long time. It is not located in a particularly nice/fun part of the city. You can walk to the main bit, and the U-bahn is very close by.
"Great place to stay"
Unique place to stay. Great architecture. Room was very hot - no air conditioning. Service was just ok - nothing special. When booking was made advised of the special celebration - nothing was mentioned of this which was a little disappointing for a hotel of this distinction.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM