of TripAdvisor Travelers recommend this hotel
"Fit For Royalty!"
I booked Imperial Vienna for my parents wedding anniversary. Upon arrival we were met with very welcoming front desk staff. Although we arrived quite early we were told our room was ready. Anita then whisked us to the Elisabeth Suite following a surprise upgrade from the hotel, my God we had never seen anything like this before. There are luxurious 5* luxury hotels around the world but none of them offers guests such grandeur and a world of royalty dating back centuries ago! We then had lunch at Cafe Imperial, delicious food and very attentive staff. The Imperial torte is a must! As we headed black to the room to pick our coats, we were so happy to see a bottle of champagne, red roses marking my parents anniversary and more chocolates! Such a dream come true! We must have spent most of our day in the suite. The beds were so comfortable. The marble bathroom and separate toilet were so clean and beautifully designed. Champagne brunch the next day was simply perfect, so spoiled for choice. I can certainly say this is the best hotel I've ever stayed and I will definitely return soon, planning another trip in June! Thank you Anita and team Imperial Vienna!!
I thought I might get a follow on email from BA holidays, but haven't, so without delay, I just wanted to say "Thank you to all the staff at the Imperial Hotel Vienna," from the terribly kind staff at the Reception/Concierge to the Breakfast Room to all the staff at the hotel who made my weekend away so terribly lovely.I can't add to all the positive comments about the hotel, but I can comment on the totally delightful and helpful staff. Of course, the Imperial is amazing, the staff make it just that extra special though.Thank you.
"Keys to the Empire! Loved every moment!"
Our first visit to Vienna was exceptional, in a large part due to the Imperial Hotel, its impressive rooms and absolutely lovely staff! As soon as we entered our room, we knew we felt like royalty! Everything from the heavily gilded oil paintings, the massive chandeliers, the fresh fruit and sweets refreshed in our room on a daily basis made us feel like we were in a palace instead of a hotel. The details were fantastic - even the toiletries were wonderful. Breakfast had almost too much choice; the bar and restaurant are to be recommended. The staff helped us enormously as well. The concierge booked us tickets to the symphony and was instrumental in some decisions that we made on our short stay. We loved the enthusiasm of the trainee on reception during our stay and we know he will be a wonderful general manager some day! The emails that were sent before and after our stay to ensure our satisfaction are also appreciated. If I have to be critical of one thing, it is the fact that the sound carries along those impossibly high ceilings so we knew one of our neighbors enjoyed listening to BB King upon arriving back to the hotel late at night ... but I wouldn't change those high ceilings for the world and it is one of the most impressive things about the hotel.
"Stunning in style and in service"
This hotel has it all, history (just look at pics on Google) style excellent staff and is stunning on the eye. We were greeted at reception with the news we had been upgraded in our room. The room was very comfortable and stylish. Excellent facilities within the room. The staff were always helpful and were polite enough not to laugh at my poor attempt at German, which wasn't needed as they all spoke very good English. If, and we hope to,
"Stay like a Austrian Prince in Vienna"
Visited this Hotel For Lunch and number of times for Banquets . A true Luxury place with traditions and ambiance. Can easily say the finest Hotel in Austria. Recommend the Im Café Imperial and also their 1873 – HalleNsalon fabulous Luxury bar with great Vintage collection of best Armagnac s and Cigars.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM