of TripAdvisor Travelers recommend this hotel
"The Best Of The Best in Vienna"
I had wonderfull time in Vienna. I stayed here with my grandparents in one of the Grand suites. It was phenomenal. The staff was kind and helpful. The evening after opera when we had couple drinks and refreshments in 1873 – HalleNsalon bar was the top moment. Thank you and see you soon, because when you experienced it once you never want anything else.
"Charming property - wonderful service and great location"
We just enjoyed a lovely weekend at the Hotel Imperial Vienna. The property is located in a very central location and is walking distance to many major attractions - St. Stephen's, Hofburg Palace, the State Opera and the shopping district. The building has a unique charm with clean rooms and modern touches. Most importantly, the staff was exceptionally friendly, courteous and attentive throughout our stay. Orlando the concierge was incredibly helpful with recommendations and reservations which made our experience all the more enjoyable. We look forward to visiting again.
There is a lot to say about it ! First of all it is ideally located especially for the culturaly bent people ; the Wiener Philharmonker is right behind it so you may walk to the concert; the Opera House is also within the walking distance and so on. The building is really opulent , well maintained , exuding elegance and a relaxed atmosphere. We had a very nice Elisabeth suite with a large sitting area , a lot of space for our clothes and , mind it , a butler ready to bring us a meal, a snack, acoffee. Being there over the New Year's Eve we had the opportunity to book a table to the New Year's brunch ; it has been a pleasant experience which kept our joyous mood as we came back from the New Year's Concert of the Musikverrein ; a lot of top quality food and champaigne... Very performant Concierge ; they helped us to manage bookings and transfers .
"The most beautiful hotel and the kindest staff anywhere!"
I just cannot say enough nice things about this beautiful old hotel! We had a 2 night stopover in Vienna before going on to Milan coming from the USA. My husband's luggage was lost, which was quite a disaster for us b / cause of his medicine and a medical device.! The hotel let us stay until time for our late afternoon departure, continuously called the Airlines Lost and Found to communicate with them, and called in a Dr to help my husband get the most important medicines prescribed, went to the pharmacy and delivered to us! All just incredible...the concierge no matter what time of day were just so helpful, thoughtful and kind! Now we want to return so we can really enjoy the beauties of the Imperial Hotel and Vienna!! Thank you Hotel Imperial!!
"A truly memorable , luxurious stay"
We arrived at the Hotel Imperial on 9/12 and stayed for two nights as a pre Christmas break. We were greeted upon arrival by a trainee receptionist who was very professional and welcoming. She escorted us to our room after giving us a brief tour of the bar, dining areas etc and ensured we were happy with our allocated room. The hotel is very luxurious, rooms immaculate as are all areas of the hotel. Location is superb for sightseeing.Breakfast choice and quality was excellent . The piano bar in the evening was a delight to relax in and have a drink. All staff were extremely pleasant and attentive and we thank you for making our stay enjoyable. It was an absolute pleasure to stay in this luxurious hotel and we would highly recommend it. A true 5 star Viennese experience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM