of TripAdvisor Travelers recommend this hotel
"Great Location "
Hotel was fantastic, lovely comfortable surroundings and good atmosphere will definitely stay here again. If your into fitness they have a fantastic gym on 1st floor. Staff were great very helpful, room was clean and breakfast was great with plenty of choice. Great location for Albert Dock and Liverpool One.
"Little oasis in business area"
Stayed one night when attending a function in Liverpool city centre. Very impressed with reception, seating area, restaurant and bar areas. Had requested accessible room which we got and it was a great layout and very spacious. The only thing I will say is why is an accessible room at the very furthest point away from the lift' Access to the room was along a corridor with lots of turns which I imagine would be quite difficult in a wheelchair! The room was great - comfortable bed (soft so not my preference but that's my choice), lots of pillows, a wardrobe with doors (a novelty these days!), iron & board (if needed), hairdryer, lovely toiletries and a mini bar with complimentary water, cola, crisps, chocolate bar and tea & coffee making equipment. We ate bar food which was lovely and served by Wojeck, who was very efficient and friendly. After our evening out we had drinks at the bar and were served by Daniel, who again was efficient and friendly. We were rudely awoken by the cleaners getting their equipment out of the cupboard next to our room - another reason not to stay in room 127 next time. Overall a great stay and have already recommended to family for their next visit to Liverpool. Staff at reception, especially Sam, were all helpful and charming.
I have seen a few mixed reviews on this hotel recently and I felt really happy with my stay. I have stayed at CitizenM hotels before and this had a similar sort of feel. Modern with a slightly quirky theme and good service. We arrived late from our drive and ate at the restaurant which was also good. No complaints and I will book this again.
"No wow factor"
Booked for two nights but cancelled 2nd night as we felt hotel was over priced. Have stayed in many 4* hotels and this one just doesn't tick the boxes. Room was clean but small and nothing special with no view. It had a connecting door which always makes us feel as though anyone could come in. Reception staff were polite. MPW restaurant was very good and breakfast offered a good choice.
"NIce hotel in city centre"
Really convieneint for the city centre and all the attractions, Staff are very friendly and extreme level helpful and the rooms are very well presented. Breakfast is plentiful and well presented. Will return without question
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM