Have just returned home from a 4 night break at this lovely hotel in York. Hotel Indigo has everything going for it. It is in a very good location and within easy reach of all the main sites and shopping areas. The two dinners we had in the hotel were both excellent and we were lucky to have Louise to look after us on both occasions. Despite the fact she was rushed off her feet, she maintained a lovely smile and sense of humour. The breakfasts here are amazing, you want for nothing and according to my husband, the best black pudding ever! Wonderful selection of fruit, juices, cheese, different sorts of breads, waffles, you name it, they've got it, not to mention the cooked selection. All the staff were fantastic and thanks to Hayley and her team on the front desk for looking after us so well. We will be back. Forgot to mention, lovely little touches like PROPER milk in the fridge in your room plus yummy Kit Kats and bottled water replaced daily. Another plus for me - towels left where you leave them! A funny point perhaps, but when your shower towels are 'tidied up' you are never sure that you get your own towel back and I do not want to dry my face on a towel that someone else (albeit my own husband) may have used somewhere else! Well done Hotel Indigo - you've got it spot on.
I've stayed in a few Hotel Indigo's and the one in York is amongst the best. The rooms are very well appointed and the complimentary snacks and soft drinks add something that most medium range hotels do not offer. The staff on check in are friendly and we had a quite a late night in the bar and the staff were more than happy to serve us right through until 2.30am. Breakfast is excellent and cooked to order so is really fresh and local produce is utilised in the making of it. All in all I great place to stay weather on business or for a weekend break in a really beautiful city.
"Expensive but worth it."
We recently stayed here for 2 nights b&b. Room was excellent, bed was huge (and quite high). I normally struggle to sleep in hotels but had one of my better stays in that respect. Breakfast was good with plenty of choice and the staff were helpful when required. The goodies in the room and fridge were a nice touch as was the 40" tv and access to some of the non standard channels that you don't normally get in hotels. Location was good, close to the centre of York but despite this the room was quiet except when the fire alarm went off on Friday morning (burnt toast we were told), but luckily we were already awake. Will definitely use this hotel if I visit York again.
Booked this for my girlfriends birthday and the stay started out disappointing. I requested flowers upon arrival as well as a birthday plaque, this was confirmed over an email and by a member of staff when we arrived but unfortunately, when we headed to our room, neither of these were there. This was disappointing but understandably things go wrong so when we went out , I informed the women on the desk that we were so this could be amended but on our return (two hours later) still they weren't. I became frustrated by this point and complained to the front desk, they gave me the plaque but no flowers and informed me I had to take it up myself. If it wasn't for this, I would give this place five stars. I wanted to make the stay special for my girlfriends birthday but this certainly ruined the experience on my behalf. However, the hotel was really cool. The decoration was very quirky and the whole room was lovely. The shower had a speaker that played through the TV which was a fun feature! The bed was extremely comfortable with huge pillows which made it difficult to get out of. There was complimentary chocolate which is always a nice surprise! Hotel was in an amazing location, we walked from the station which didn't take long at all and it was really close to loads of restaurants. This made it difficult for us to decide where to eat. In the morning we had room service breakfast which was UNREAL - great coffee, selection of pastries and pancakes. This was a highlight. Overall, would definitely recommend. We thoroughly enjoyed our stay.
"made some great memories"
this hotel has a great location for a city break without the inconvenience of city center noise. The decor is bright and airy with quirky fixtures that catch your eye. My disabled room was amazing and the beds are really comfortable. A step ladder to climb into bed would have been useful ;) . the hotel only has 5 parking bays on site so book early if, like me, you are a disabled driver. there is parking available locally. Our trip was to celebrate our wedding anniversary and we could not have chosen better. The restaurant menu is basic but delicious. the breakfast menus is is extensive and full of fresh healthy options. A special mention for louise our server - friendly helpful and attentive. It is the little things that makes a stay special and the indigo with its staff is what makes this place amazing. thanks to James and Helder for your local knowledge and assistance with finding fine dining for our wedding anniversary meal. We will have treasured memories of this place and its staff. Comes highly recommended because of the way the staff make you feel special.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM