"Great place to stay"
Our second stay here. The staff are excellent, service is excellent and the hotel is amazingly nice and well presented. It's nice to stay somewhere that doesn't just stick a kettle on some drawers with UHT milk capsules. Here you get a fridge with a proper pint of milk for a proper brew! You also get chocolate from a local chocolatier which is a nice touch. The hotel also boasts of its location and with local products gives it its own uniqueness despite being part of group of hotels. Nothing bad to mention, the rooms we have stayed have been beautiful and different. Great shower too!
So we decided to come to York for a little baby moon and celebrate my 30th birthday at the same time. There's lots of posh spa hotels that people suggested but to be honest that just isn't us. We saw hits indigo on trip advisor and immediately thought that one is for us. The pictures of one particular deluxe suite caught my eye and I thought that's where I'm staying. Reviews were good and it was a good price. On arrival the room was spotless and absolutely stunning. A super king size bed, fully stocked and free mini bar, his and hers showers and sinks and a huge bath waited for us. Plenty of plugs for hair dryers and straighteners and places to get ready. There's also a European plug in room 306 There's also plenty of places to sit! In the wardrobe there's an ironing board and an iron! Lots of lightning, but the most important point to say is this room is stunning. It's quirky and modern and super clean. The bathroom is gorgeous. Beautifully tiled and having two rain showers and two hand held showers were amazing! Equally amazing was the super deep bath! The staff were lovely and very helpful. The car park was £20 for two days and close by. Walking into York centre was a short walk approx five mins so location is great. No noise disturbance, despite being in a busy area. I could not fault this hotel in the slightest and it gets 100% from us. We had such a lovely time and would suggest for a treat this is a lovely place to go.
"Lovely hotel, let down at check in"
Booked this for for me and my partner late valentine treat as we rarely do anything together Really looked forward too it. Lovely room. The room price was £86 which was made to pay at check in. We were give room number 212 . On payment the man taking our payment charged us £212 off my card unknown to us . Which resulted in us not been able to go out for our planned meal the same night as we didn't know where the money in our account had disappeared to as it did not yet show on a internet statement Unknown to us the hotel had it. This morning on check out the lady explained they owed us a refund of the remainder 116 they had taken off us by mistake. Which said it would be in our account straight away. Which it was not!! We had to leave york early and arrange for a family member to lend us to get home . Very disappointing . We are still awaiting our refund!! Careless staff and no apology!
"Wedding Anniversary Weekend 🍾💏"
Stayed at Hotel Indigo for our anniversary wow wot a hotel,modern,clean,fantastic rooms very comfortable bed 🛏,🍴🍳 breakfast next morning was a buffet style all local sourced products was fantastic. The hotel is located a short walk from the city centre approx 10 mins,we parked the car round the corner at Peel Street only £9 for 24 hours parking 🚗 would definitely recommend this hotel and we will stay again 🖒🖒🖒
We stayed for one night at Hotel Indigo and loved every minute of it. We booked a standard double but upgraded to a superior room on arrival and so glad we did, beautiful room with an amazing bathroom and huge kingsize bed! The room was clean and modern with great little touches like the coffee pods and snacks. The reception staff were very polite and efficient and we were allowed to check in early as our room was ready. Great location just a few minutes walk to the centre of York. 10/10 for this hotel, we both thoroughly enjoyed our stay and can't wait to return!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM