Location is PERFECT next to HKU subway station B2. Room and facilities live up to Traders/Shangrilas standard.Comment of O. Victor Teong Jin , Malaysia the 2015-06-12
"Excellent location hotel; recommended highly "
Right next to Hong Kong University MTR train station. Room is not large but it is more than enough for a couple. Everything works well in room. Breakfast area is spacious and the spread of food is good. Highly recommended place to stay in Hong Kong.
"The small things matter!"
I was really impressed with my stay at Hotel Jen! The small details shined very brightly throughout the entire Hotel, especially in the rooms. I loved the clock in the bathroom and the personalized pillow. It made me feel more relaxed and at home! Staff - I arrived at 12PM, Louis and Ivan at the front desk had no trouble checking me into my room early. They, along with everyone else working, were always courteous and polite. Great Staff Wifi- Wifi worked fine my entire stay and couldn't be any happier. Location - Plenty of stores nearby as well as the HKU subway. Easy to find and the area appears to be nice and safe. Price - For the price I paid, it was well worth every penny! I always have to find something negative no matter how amazing a place is so..... Business Center/Computers - They do have some computers available to use in the lobby and at the lounge way above. It is very public and there is no privacy at all when using them. Very very very very small and minor. The positives outweigh the negative by one hundred times and I would gladly come back and stay here again!!
"A superb hotel"
I have just returned from a short visit to Hong Kong and I stayed at this excellently situated hotel I can say with my hand on my heart that it is the staff who make this a special hotel All the staff wear permanent genuinely happy smiles and will do anything to please, to assist, to help and to advise My room was a good size with a large Queen size extremely comfortable bed and duck feather pillows; the view over the harbour was very pleasant The room was immaculately spotless, neat, tidy and had modern fittings throughout ( as is the whole of the hotel ) Food in the hotel is of the highest category and the restaurant is favoured at week ends by various Chinese celebrities and Film stars I spent my late afternoons in the Club Lounge which is a real haven away from the bustle of Hong Kong; service by the staff in this lounge was exemplary Finally I must thank Liliane in the Reception for all her assistance with wifi and local information A really good hotel when one is visiting Hong Kong
"Great location and friendly staff"
Had stayed here previously in the hotel' s previous incarnation as a Novotel property.The location of course is unchanged but connectivity has improved through the proximity of the HKU MTR station, which is almost on the doorstep of Hotel Jen. The rooms are nice and clean and the staff are friendly and helpful. Love it!
We stopped over for 2 nights in Hong Kong on the way to New Zealand. The hotel was great. Ideally located with easy access to Hong Kong's brilliant public transport system; lovely bright, clean room; good shower; comfy bed. The staff were really friendly and always on hand to help. We had breakfast on both days - loads of choice; catered for all nationalities. Would definitely recommend it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Effective 20 November 2016, the swimming pool will be closed for annual maintenance and will be re-opened by mid-March 2017. Meanwhile, the pool’s sitting area will be kept open for guests to relax in from 7:30am to 8pm.