Location is PERFECT next to HKU subway station B2. Room and facilities live up to Traders/Shangrilas standard.Comment of O. Victor Teong Jin , Malaysia the 2015-06-12
"Great location. Comfortable rooms."
Very handily located almost next to HKU station. A point to remember - take exit B2 from the underground station, as we ended up having to walk down many flights of stairs with luggage. Hotel staff are very friendly and helpful. Rooms are modern, clean & tidy. We had a harbour view room - which, If I'm being picky, wasn't quite as expected (a few buildings in the way) but that being said, it was a view of the harbour. I would certainly stay here again and I would recommend this hotel.
"great hotel, convienetly loacted"
We were here on an business/leisure trip. This trip happened to be during out 6th month wedding anniversary. The hotel was very helpful when I mentioned this to be them and helped in arranging a surprise for my husband with a cake and bottle of wine. The housekeeping was very efficient, they would come over no matter what time of the day it was if he called them. We also misplaced a piece of gold jewellery in the room and the staff did not rest till it was found. We were on the 17th floor with a view of the harbour and a bathtub. But a few days into our stay the air conditioning had some problem and everyone on the floor was moved to various other floors. We were moved into the 19th to a bigger room but sadly it did not have a bathroom. The hotel also promotes water conversation and being healthy. They used you send us a fresh glass full of cut fruit every alternate day. They even sent us chocolates on some days which was a fun surprise. The rooms are spacious and have ample lights and blackout curtains so that you can sleep peacefully. They have a roof top pool which was closed during our two week long stay. The hotel also organises free walking tour up to the peak. We went for it and had a great time, learning about the history of Hong Kong university located nearby. One thing I di not like was the staff at their restaurant Malaca, they were a bit rude and inattentive.
"Great stay at Hotel Jen"
Stayed here with our young children. Room was perfect - excellent city view, lovely big windows, unbelievably comfortable bed and good bathroom. Breakfast was excellent, laundry service was good and staff were very helpful and always responded quickly and effectively to any requests. We liked the location as it wasn't too hectic and easy to get to MTR. Would stay again if we returned to Hong Kong.
"Comfortable stay in a good location"
This was our first time staying at Jen, and we will definitely be back. The hotel is in a convenient location (HKU MTR B2 exit just steps away) and is quieter than most locations that we have stayed at. Many eateries and bakeries nearby. The room was spacious, comfortable and well-equipped. The four complimentary bottles of water was a generous provision!
"near MTR and Hong Kong University"
Location: a few steps from MTR HKU. It is also directly linked to Hong Kong University through the MRT station and underpass. The shopping around this area is not great. Taxi from airport to hotel took 25 minutes with light traffic. Quiet: even though the hotel is located at a busy junction and along a busy road, the bedroom has sufficient sound insulation. The M&E equipment is slightly noisy, giving out a continuous droning sound. Cleanliness: The room is very clean. Room amenities: Bath tub has a low 'wall'. Shower by stepping into the bath tub. Shower rose is fixed to the wall. Use a shower cap if not washing your hair. Toilet is medium size. Room is large. There are many power points to plug in your phone and electrical equipment. Mattress is firm. Each bed has 2 - 3 pillows. Hotel amenities: The gym/ fitness center at the roof top is opened 24 hours a day. There are 3 main equipment for running/cycling/ cross training. The view, while running on the treadmill is amazing - the water body separating Hong Kong island and Kowloon, and Kowloon lying right in front. There is a good spread of breakfast comprising international food and Malaysian food. There is a lack of great HK food at breakfast. Staff: Friendly and speak good English. Check in is fuss free. Staff at the breakfast cafe are friendly and provide good service. The conceirge got a taxi for me to go to airport in a short time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM