"Fantastic Stay !"
Stayed here for 2 nights 3 days. Beautiful hotel, exceptionally clean and lovely staff. We had a perfect view of the castle from our room and the lake. Robes & slippers along with all the little extras in the bathroom made the stay even better ! Breakfast was lovely, especially loved the pancakes with chocolate sauce, lots of choice, continental and hot. Hotel in a perfect location, just a short walk to the square where we ate most nights, it was lovely to walk around and plenty of restaurants and bars to choose from, we didn't eat in the hotel at night so cannot comment on evening meals. We went to Auschwitz one day, amazing, albeit it very sad experience. We book the tour through "auschwitz tours" and they picked up from the hotel right opposite ours so couldn't been more close or handy ! All in all a fantastic pleasant stay. I wouldn't hesitate to stay here again if I ever visit Poland and have recommended the hotel to a lot of people. Would love to return in the future. Thanks to everyone at the Kossak.
Clean hotel very nice rooms , big comfy bed , cleaned every day staff very helpful . No English on the tv channel that was the only let down . View from the room was great 511 overlooking the river and walwel castle. Ten min walk down in to main square
The Hotel Kossak is comfortable and clean. The rooms have everything you need and the staff could not be more helpful. There is a roof top terrace and restaurant serving very nice food. It is well placed for walking into the centre of Kraków and quite a few of the pickups for trips are from the Sheraton which is close by. We had a room on the first floor and it was quiet . It is possible that if you had a room on the left of the hotel as you face it, there might be some noise from the kebab stall but not in 104/5/6. A thoroughly enjoyable stay and highly recommended.
We had booked the Kossak Hotel for a long weekend break in Kraków. When we arrived the receptionist had to explain to us that the hotel was overbooked and we would have to spend our first night in the Metropolis Hotel around the corner. She was so apologetic that we couldn't be annoyed and she also offered us a castle and river view and a bottle of wine on our return. A staff member showed us the way round to the Metropolis which we found to be equally as brilliant as the Kossak. Our luggage was bought back to the Kossak while we were out the next day and then we continued our break back at the Kossak. All the staff were very friendly, the room was lovely, very clean, lovely towels and bedding. The breakfast was good everything you could want. We would definitely recommend this hotel.
On first arrival the outside was not that great. But it did not reflect the inside. Friendly welcome from reception staff and a room with a great view of the castle. The room itself was comfortable, clen and well equipped. Breakfast was a well stocked buffet but you could ask for something like an omelette that was freshly cooked for you. Centrally placed for all attractions .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM