of TripAdvisor Travelers recommend this hotel
"A perfect hotel"
This hotel is really GREAT! Great serivce before you get in the hotel-- a staff was already waiting before I got to the door and helping me to take my luggage. The staff at the front desk provided me excellent service, taking me to the room with my luagge and introduced me the HUGE room. The barcony is nice with seaview. There was a free drink and breakfast in the package.
"Great location, great service, great everything"
Service was perfect. The room very spacious. with 2 bedrooms. Full of amenities. Only Suites in this hotel. The packaged bought had included a Spa service which unfortunately i couldn't try The bathroom has a large Jacuzzi with LCD with the ocean's view in the background. So far the best hotel i have ever stayed
One of the nicer hotels we've stayed at in Japan with outstanding service and large excellent rooms, our room had two large balconies with views over the harbour. Beds are extremely comfortable,shower/bathroom is amazing and there's not much to complain about here (rare for me!). Perhaps the only small issue is the breakfast is a little slow, its a set menu and they have some rare combinations if you're a westerner (pumpkin soup with yoghurt!), but there's a nice bread basket and egg options available snd when the service is so good, this doesn't really matter. The reception staff in the lobby area are particularly friendly and this is without doubt the best service we've encountered at any hotel in Japan and we've travelled their about 10 times in the last 2 years. Would definitely go back and if your thinking about staying here, don't give it a second thought,just book it! This is what 5 star service should be like.
Really Most gorgeous!!! Every detail added, nothing missed out. Wonderful staff being treated warmly never seen before. Not to be missed. wish i COULD WRITE A STORY and stay longer. My husband preferred to stay to enjoy the beauty of the hotel.
Great 5 star hotel. Very friendly and helpful staff. My warmest recommendations. The restaurant is very good if you want to try Kobe beef. Reasonable prices. Very spacious rooms. Great Spa - if you are a woman. Men are not allowed.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM