of TripAdvisor Travelers recommend this hotel
One of the nicer hotels we've stayed at in Japan with outstanding service and large excellent rooms, our room had two large balconies with views over the harbour. Beds are extremely comfortable,shower/bathroom is amazing and there's not much to complain about here (rare for me!). Perhaps the only small issue is the breakfast is a little slow, its a set menu and they have some rare combinations if you're a westerner (pumpkin soup with yoghurt!), but there's a nice bread basket and egg options available snd when the service is so good, this doesn't really matter. The reception staff in the lobby area are particularly friendly and this is without doubt the best service we've encountered at any hotel in Japan and we've travelled their about 10 times in the last 2 years. Would definitely go back and if your thinking about staying here, don't give it a second thought,just book it! This is what 5 star service should be like.
Really Most gorgeous!!! Every detail added, nothing missed out. Wonderful staff being treated warmly never seen before. Not to be missed. wish i COULD WRITE A STORY and stay longer. My husband preferred to stay to enjoy the beauty of the hotel.
Great 5 star hotel. Very friendly and helpful staff. My warmest recommendations. The restaurant is very good if you want to try Kobe beef. Reasonable prices. Very spacious rooms. Great Spa - if you are a woman. Men are not allowed.
"Gorgeous, really gorgeous"
An hotel with a true luxury feel, with great attention to detail. The staff are extremely attentive and often speak good English. Our room was wonderful, so spacious. The jacuzzi bath was lots of fun, and the harbour view was beautiful. Smoking being allowed in the main bar lounge was the only tiny fault in an otherwise great stay. Highly recommended!
Very very nice hotel with great location, welcome personnel and high quality service! Enjoy the stay here very much! Great variety of restaurants nearby. Jazz in the evening! Calm, relax and great champagne!:) the spa is available just for ladies!:)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM