"Lovely and cozy hotel"
This is a lovely, pleasant, and cozy hotel. It is near to the main avenue in the city (about a 5 minutes walk) and so very well located which lead me to choose it. The front desk personnel was helpful when needed and able to anticipate my needs. The room was quiet and cozy facing the side of the building which for me is totally ok. The room and bathroom were well cleaned everyday, nicely preserved, and equipment was working properly. The bed was really nice together with 4 pillows. There was a welcoming chocolate at the room which was a nice touch. I must say that the free wifi at my room was really bad to the point that there was no wifi but in the other hand it was very good at the lobby. Breakfast has plenty of goodies, breads, jams, cheeses, cold cuts, and drinks. Nothing really to complain about which is a thumbs up! I didn't have the chance to try the lunch but was able to have a room service which was fast, friendly and tasty. Check-out was quick as expected (check-in took a little longer). Definitely would recommend the hotel and stay here if coming back.
"A quiet place just near the best attractions of Gramado!"
A brandy new Hotel offers a quiet room nearby many good attractions like " Mini-Mundo" "Lago Negro" and many good restaurants. The staff is very friendly and the breakfast is good. From the balcony you can have a view of the Valley...maybe in the autumn or winter you can taste - for free - a hot chocolate in the reception...don't forget to taste it!
Bom hotel, com equipe dedicada, limpeza impecável, ambiente simples e funcional. Ou seja, para quem vai para Gramado para passear o dia inteiro e mais a noite, é na medida em sua relação Custo x Benefício. Destaque para sua localização, ao lado da Casa do Colono, que vc pode levantar cedo e ir comer uma kuka fresquinha saindo o forno à lenha, ou o pãozinho de linguiça ;)
"Excelente acomodação e serviços. "
Se você pretende sair a pé em Gramado indo em poucos minutos de caminhada aos pontos turísticos do Centro e até mesmo ao Lago Negro, este com um pouco mais de disposição, ter um excelente serviço de quarto, garagem, quartos amplos com impecável equipe de limpeza, este é o lugar.
Esperava mais desse hotel, uma boa estrutura, mas com um péssimo atendimento. Com Boa localização, vizinho a rodoviária e próxima ao centro. Não tem estrutura para crianças, como o Siena do mesmo grupo.
Credit cards accepted by the hotel: Visa - MasterCard - Diners Club - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM