of TripAdvisor Travelers recommend this hotel
"Stayed here again"
Well after my last good experience, stayed here again and as usual the everything was great, After staying in many hotels in Hongkong, now I have finally decided will always stay here !!! My only suggestion is to have a telephone instrument with "Reception" " House Keeping" " Bell Boy" Key's cause for every thing we have to Dial "0"
"Another city hotel experience with a (poor) twist "
This was my third business trip in 10 weeks to HK and third five star hotel. This was the least preferred or recommended hotel. Rooms are ok, standard Cafe food is standard, lobby prices are steep. The differentiator' Service, but not for me. For my wife. She joined me on this trip for the first time and was mightily unimpressed with the service to an apparently unaccompanied woman. Repeatedly ignored. When I turned up, the staff were over me and then her. Obvious double standards. Sure it's Chinese culture. But this hotel is an international hotel of a major brand with lots of women travellers. Not good enough. In fact if you can afford here then go to other big hotels on the Island. Overall, average.
"Great hotel chain"
We stayed at the Shangri-la Kowloon while on a tour and it was fantastic (5 star). The food was great; the room was plush. From the minute you walked in to register, the staff anticipated your every need. The hotel had a great convenient location. The Shangri-la in Lhasa and Xi'an were equally great as we stayed there later on the tour. When in China this is the hotel chain to stay at.
"Fantastic Stay, great hotel and great service"
We have just stayed 3 nights here and wouldn't hesitate in coming back here. We booked a horizon club Harbour View room and it did not disappoint. The views were spectacular! The room itself was huge for Hong Kong, as usual with the Shangri-la very comfy beds, great amenities and beautiful large bathroom. The location was also good, right next to the MTR and an easy walk to the harbour. The Horizon Club was definitely worth it, the food and snacks in there were great and it was lovely to have breakfast there and not in the hustle and bustle with the rest of the hotel. The staff in there were really good and attentive. Once again I cannot fault Shangri-la they might not be the cheapest but you don't begrudge paying for it when the service and overall quality of the stay is that good! Faultless!
"Outstanding service and great location"
I stayed here for one night only on a business trip. Since this was my first time in Hong Kong I was wondering where would be preferable to stay (Kowloon or HK Island). Finally I decided for Kowloon. This hotel had the most competitive rate among some other highly rated hotels nearby. The building itself is not a high rise (as the vast majority on HK), and neither is a recently built facility; however, maintenance is excellent and facilites don't lack of anything you may want from a new high-end hotel. My room was 2021, facing HK Island... and then the experience begun: complimentary tea service at noon, binoculars to explore the view, some fresh fruit and automated window shades that opened as you open the door, among some other details. Location is very close to a couple of subway stations and the area es perfect to do some running at morning. I had breakfast the next morning in what may be the best breakfast buffet I've ever seen during the last years in several continents. I want to go back to HK soon and maybe one of the reasons behind is the hospitality I felt at this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM