of TripAdvisor Travelers recommend this hotel
"Business trip that didn't make you feel like business!"
An excellent hotel and the name Shangri-La speaks for itself. The heritage that this hotel has shows as I have been to two different cities in the past 5 days - Taipei and Hong Kong and the Shangri-Las in both cities are exceptional. For Hong Kong this hotel had a magnificent buffet, breakfast, lunch and dinner. What struck me most was how helpful ALL the staff were. No matter if they were house keeping, banqueting, reception or even bellboys. Their attention to your well-being was striking. They wanted to be sure you are at ease with asking for anything - be it taxi's , sights to see, where to go, what to look out for. I would defnitely return to this hotel for the service, the quality of the food, the location in Kowloon is also ideal. Just 2 mins from the underground and 10 mins walk from the ferry to the other side of the island. My business trip was so much better in these circumstances! I will also amazed how quick and effecient the checkout turned out to be. In numeerous hôtels this always seems to take for ages - here within 2 mins it was done! Last note, I had checked out, my bags had been stored and when I was ready to pick them up there was a little note, with a small plastic see-through bag attached ...inside a little note from housekeeping. The housekeeping had found a cuff llink that was a gift from my daughter somewhere in the room. It could have only been somewhere hard to find because I had checked all the visible places to make sure I had left nothing in the room....I had no idea that this was lost. NOW THAT was the icing on the cake... THANK YOU Shangri-La ...a big thank you to all your team!
"Well situated in Kowloon"
Away from Nathan Road and its hectic bustle, the Shangri La is a nice hotel for both business and pleasure stays. Horizon floors are preferred because the breakfasts are quieter than the main room on the first floor. The room is on the highest floor and offers peace and tranquility. Hotel rooms are spacious and very comfortable.
"Wonderful hotel with superb service"
My partner and I stayed at the Kowloon Shangri-La Hong Kong in March 2016. This was our first visit to Hong Kong and we chose this hotel based on the many very good reviews yet still being within our budget. Upon arriving at the hotel, check-in and every staff who we encountered went out of their way to provide us with top-notch and friendly service. My partner left his cell phone in the taxi from the airport and the front desk staff contacted the cab company and submitted a police report all on our behalf. Amazingly, someone later turned in the phone to a local police station. The hotel itself is lovely, with a variety of very attractive public areas. The rooms were beautifully adorned and quite large in size. Our room had a wonderful view overlooking the harbor and the Hong Kong skyline. The hotel is right next to the water and within walking distance of a number of sights around Kowloon as well as the subway. The hotel actually has their own nicely scented fragrance that you can smell throughout the property and that is also sold in the hotel gift shop. It was pleasant, additional little touch that further helped made our stay just perfect. We would definitely stay here again.
This centrally located hotel in Kowloon has been a regular stop for me on my trips through Asia. I have counted on the wonderful staff there and have never been let down. Rooms, Food and service all excellent. Highly recommended to all.
"Beautiful and service focussed"
This hotel is a short walk from the East Tsim Sha Tsui station on the MTR and on the route for the free shuttle service to Kowloon station for the airport rail link. The rooms are very spacious and the lobby itself is a wonder with great views of the skyline. There are plenty of food options within the Shangri-La (I recommend the tapas) and the welcome tea on arrival was a nice touch. Would definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM