of TripAdvisor Travelers recommend this hotel
My wife and I stayed Christmas and New Years. We're from Florida so wanted to see snow and snow we seen. Always had a shuttle to old Quebec and drivers always friendly and polite and on time. Christine went way beyond are expectations. Always so helpful and polite. She fond us a great sports bar to watch a college football game that I didn't want to miss and booked us a great snow mobile and dog sled trip with packed lunch. Room was amazing with whirlpool tube and full liquor bottles in Mini bar. Old Quebec City was awesome. We will definitely miss it all.
"A resort in Qubec City"
Clean, quiet, beautiful site (summer and winter), very good restaurant, large rooms. I love it. I've been staying in that hotel for the last 15 years. They always find ways to improve rooms, services and quality. I strongly recommend it, and I am a fussy traveller!
When I want to go on a romantic escape with my girlfriend and we do not want to go far away, we go there. The urbania section is fantastic and the staff if exceptional. A big thank for Mr Richard Olivier who was very professional and accommodating.
"Nice hotel close to boulevard laurier, overall nice stay despite small flaws"
Positive : There was very little room left when I did the booking for this hotel. As needed two room this made it so that one room had a slight upgrade compared to the other one (which we didnt mind) the staff was nice enough to upgrade the second room so that we could have our room within the same area of the hotel which was nice. The staff was very friendly, the rooms where maybe a bit outdated but very large and well light. Negative Some strange decision in the room like a wall of glass block right in from of the toilet (hello privacy'). We believed the parking was included in the hotel price and the staff didn't let us know it wasn't. We had to pay an extra 15$ a day to be able to use the hotel parking which is surprising, Never usually have to pay for the parking in most hotels. The staff was a bit confused with us using 2 credit card (one for each room). They said everything was good and each room was added to individual cards and they ended up charging everything on one. Always a bit annoying when we took the time to give both cards and everything. Don't forget to put the privacy sign on the door if you dont want to wake up at 7h30. One of the staff member started chatting in front of my hotel door for 20 mins around 7 in the morning which is a bit annoying when you are trying to sleep.
We live in Victoria and we were supposed to do a wedding in 2017 summer. Marie was so gentle and nice and she could do skype with us even there is time difference.It was my dream to do a reception outside. The hotel is very beautiful accommodation and we wanted to bring our dog. We kept contacts a lot that Marie was helping my dream comes true. We met her at the hotel and she explained enough. We had tons tons tons of questions due we live far away. Unfortunately, my father in law passed away, so we needed to cancel our wedding. We will do a reception in the future and I would love to ask Marie again! And we will stay at Le Bonne Entente when we go back to Quebec next time for sure.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM