of TripAdvisor Travelers recommend this hotel
I decided to book at the Crystal as this is my go-to hotel when I travel on business. One week before our arrival our concierge Naim reached out to coordinate the weekend with us. The room was very clean and spacious (premium king suite), we were greeted with complimentary sparkling wine/chocolate for our anniversary, very nice! On our first night here we wanted to visit a jazz spot, the one we wanted was fully booked, but Naim managed to get us into another one as he knew the owner. We felt like VIP's. On our second evening we dined at "Beatrice" a very fancy Italian restaurant. Once again Naim took care of making the reservations for us and told the restaurant we were celebrating our anniversary. At the end of an EPIC meal we were served a selection of mind blowing deserts on the house! This weekend was perfect and I will be staying here going forward!
"Best hotel stay to date"
I couldn't have been more satisfied with a hotel! The service was incredible - my car was unpacked and packed back up when we left... I didn't even lift a finger! Wine and fruit in room was a special treat.
Good location in central Montreal, close to business district, shops, restaurants. Not right in the old town but just 10 mins away by taxi or a few metro stops. Service was very good and friendly, both at reception and in the cafe. I had a junior suite, which was comfortable (especially the bed), though slightly oddly designed with a corridor and internal window from the bedroom to the small living area. Not really my style though others may have a different view. I'd have used the corridor space to expand the bedroom and living room. The carpet was also beginning to look on its last legs. Breakfast was good and served to the table from a menu. Again not quite my preference as I like a breakfast buffet, but the quality was good. Overall a good stay and good choice.
"Well wasn't that special"
My son and I stayed at the Hotel Crystal on our father son Flames road trip. We were looking for a place close to the Bell Centre, we wanted something close to St catherine street, this place was perfect for both. We arrived by train from toronto and walked the few short blocks to the hotel. When we checked in we were greeted with a warm bonjour/hello. Then things continued to go very well for us. We were upgraded to the penthouse suite. I am a male in my mid 50's have done lots of traveling and I have never been upgraded nlike that in my life. Being my sons 26th birthday it was perfect timing to compliment a special trip to a city that we were both born in. I can review the room but to be honest it was so incredibly perfect I don't think my review could ever do it justice. What I will say is the hotel is spotless. Room service was quick and great, houskeeping was just as good. We didn't get to use the pool or gym so can't say much for that. The location of this hotel is perfect for walking, driving and train. A bit of a walk to old Montreal but short taxi, bus. If you do walk it is a safe walk. Hope this review helps with some trip planning. Excluding the amazing upgrade we were blessed with I believe this is the place to stay in montreal.
"One night getaway"
The staff is the crowning jewel of this hotel, polite and helpful. The hotel is in an excellent location 1 block from Centre Bell and several great restaurants and bars all within walking distance. The rooms are nice, beds are comfortable but the pool was cold. The Ameri-spa right in the hotel is a definite bonus
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM