of TripAdvisor Travelers recommend this hotel
"Extraordinary service, beautiful hotel"
At Hotel Le Germain, the employees treat guests as if they are royalty. We were warmly greeted at arrival, graciously assisted throughout our stay with tour arrangements, restaurant reservations, a faulty TV remote, and calling for a taxi. The hotel is beautiful and comfortable. I highly recommend this hotel!
"Another wonderful stay"
From check in to check out - a wonderful staff! Room service was excellent - the food was delicious. Looking forward to my next stay there! So close to the Billy Bishop Airport as well. Very convenient.
"Home Away from Home"
If given the choice, I only stay at the Germain when I go to Toronto. Aside from very comfortable rooms (you WILL want to buy their bed, pillows and bedding), loads of closet space and spa-like bathrooms appointed with Molton Brown toiletries, they have managed to retain a crew that is loyal (I have seen the same faces for years) and incredibly attentive. They remember your name, your preferences, and strive to provide unparalleled service. For example, I had an early flight today and was surprised at the check out counter with a take out breakfast - a bag where they had assembled an assortment of breakfast items, a bottle of water and a coffee. Who does that' My only negative comment is that the rooms can be a bit dark and the renovations eliminated the stand alone desk with a table that now runs along a wall. If I know I will have to work during the day in my room, I try to get one of the suites that have a separate stand alone desk (which I prefer) and a bit more light. I might also work on their light-filled lounge area on the super comfy couch by the fireplace. Last time I did that, one of the servers who knows my preferences brought me a cappuccino. Just because. Again, you won't find this level of dedicated personal service anywhere else.
I have stayed here several times. It was fantastic at the beginning and then went through a tired stage. I recently stayed here in one of the refurbished rooms and it was great. The room was a nice size and well appointed, the bed was comfortable, the products were great and the service was very good. The gym is not great and breakfast could be better (we took a number pastries to go before our early morning flight and they were rock hard so we threw them out). We were out quite last on Saturday so we didn't notice any noise but the hotel is across from a club. Location is great. Would stay here again.
"Excellent hotel in a great location"
We stayed only for a few nights at this hotel. After doing a lot of research, we didn't want to stay in a big chain hotel, as we always try to find quirky and unique places. Le Germain is really nice, the decoration is outstanding and the room was really comfortable. It feels modern and you can tell that this is a quality hotel. The service was impeccable. The restaurant offers really nice options and very good wines. The location is also great and we walked everywhere from the hotel. They also have a really nice touch as you can help yourself to apples at any time. The rooms are quite luxurious. As we walked into our room, there was nice jazz music playing in the background. The bed was huge and really comfy. There is no doubt that this is a great hotel if you are visiting Toronto. I really liked the lobby with different levels and really comfortable sofas.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM