Situated in the mountains, this luxury hotel is close to Gornergrat Station, Sunnegga Ski Resort, and Furi Ski Area. Area attractions also include Matterhorn and Gorner Ridge.
of TripAdvisor Travelers recommend this hotel
"Here for Christmas with the family"
This is the second hotel I have stopped in Zermatt. The rooms are nice and clean but nothing special but nice and quiet. Breakfast choices are very good. As we were here over the Xmas period, we had to eat at the hotel all the 4 nights (it was basically either no eating or all!) . They certainly went to alot of effort with the food, however with children, it was far too much heavy and rich food and of course very expensive (I know, Zermatt is not cheap) i do think that there could have been some options for children. Where they really fall down is: high tea:- a basic selection of cake or biscuits BUT you have to pay for hot drinks!!! and boy, do they come and make you sign the check straight after serving you. The other notable area of tightness was on Christmas eve - as you entered the dining room (which you had pre-paid €120.00 EACH, inc kids for) they offer you a glass of champagne - yes then straight away they came and asked you to sign the check for @ €19.00 for the glass!!! this should have been complimentary considering the cost of the dinner! The ski boot/locker room is too small and very inadequate. Overall, I would say it was a nice hotel but certain things (mentioned above) put me off enough to say I would not go back again.
"Beautiful hotel with excellent service"
We had a beautiful room with views of the Matterhorn. Everything about this family run hotel is excellent. Breakfasts have a wide range of food - I was particularly impressed with their ability to provide soft boiled eggs that were still hot. The menu at dinner is fairly limited but there was enough choice for me and the food was beautifully cooked and presented. Staff are helpful and friendly. The hotel is located in a good place for exploring Zermatt. This is the third time we have stayed in this hotel and it remains one of our favourite places.
"Definitely recommend "
Good value, staff could not have been more helpful, great location close to the bus routes for the ski lifts, excellent facilities ... I am sure we will be returning! The highlight had to be a superb view of the Matterhorn.
We booked three rooms for a night and were upgraded on arrival to the Alpine suites, two with a view of the Matterhorn - great rooms. Bathrooms well equipped, good shower. Lovely spa area, pool and sauna are fab and just what you need after a day's skiing. Breakfast - excellent, with eggs cooked to order. All the staff were very helpful and knowledgeable - nothing was too much trouble. We didn't eat dinner in the hotel - but the restaurant looks good. Ski lockers, taxi service from the station. Can't wait to go back next year!
"Best hotel experience I've had"
Incredible hotel. Stayed in great hotels throughout Europe, and this was definitely the best complete experience I've had. Stayed in the Alpine Junior Suite with Matterhorn View. Would be perfect for a couple. Classic, but with a modern touch. Well decorated and comfortable. The facilities are excellent. The breakfast experience is the best I've had at a hotel. Plenty of options. The staff are all very kind and professional. Stayed solo, but best experience I've had. Definitely would like to return in the future.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 11:30 AM