Situated in the mountains, this luxury hotel is close to Gornergrat Station, Sunnegga Ski Resort, and Furi Ski Area. Area attractions also include Matterhorn and Gorner Ridge.
of TripAdvisor Travelers recommend this hotel
"Nice location with "unblock" view"
Located close to the station although in the opposite direction to "town". Offers pick ups to and from the station. Check in was fast and efficient. We had a Matterhorn view room in the new wing which is connected via a basement walkway (street level connection too but we never tried that in the cold weather) to the main building. Pushing your luggage to the hotel is fairly easy even without the pickup. It is close to the gornergrat station too which is nice. The view was nice and unblocked (assuming the Matterhorn itself is not blocked by bad weather), room was spacious and TV offers a good selection of English content as well, including movie channels. The only negative probably would be breakfast, it was included but he offering was really limited. We had only eggs and bacon outside the cold cuts and breads and cheese. Not really interesting spread but food abound nearby as a consolation. Still an overall good stay.
"A fabulous hotel"
An excellent hotel - luxurious but good value. Very well-located - a very short walk from the centre of Zermatt and the railway station (though if you ask at the tourist info office they will call a hotel porter to collect you and your luggage). The staff were very friendly and helpful and I had a free room upgrade on arrival. The room was contemporary, beautifully-designed, spacious and comfortable with a balcony. I found it nice and quiet during my stay. There were lots of nice little touches, like the bath salts provided (very expensive ones!) or bags of sleep-aiding herbs hung on my four-poster bed. The hotel has a wellness centre and pool which are free to use for guests (except for treatments). This was a great place to relax. The restaurant/breakfast room has a great view of the Matterhorn on clear days. The included breakfast was superb - again with very courteous and helpful staff who dealt with any requests immediately. It’s a buffet with a huge amount of choice, quality and freshness. They also seem willing to cook anything you fancy - I noticed the guest on the table next to me tucking in to freshly-made pancakes. I will definitely stay here again when I return to Zermatt - I absolutely cannot fault this hotel!
We stayed in this hotel during the Summer and I highly recommend it. Stunning views of the Matterhorn in a beautiful hotel with excellent staff. What more can you ask for'!! It was located adjacent to the train station (but not too close) as well as out of the hustle and bustle. The food was quirky, but excellent. I would highly recommend this hotel (make sure you get a Matterhorn view!).
"Great short visit to Zermatt"
Staff at the counter (specially Melanie) and at the restaurant were really great. Good service, good attitude, very friendly, good food. I travel with my dog and they treat him very very well. Location is quite good, near the train station. Really good hotel. Hoping to come back very soon.
"This hotel was a Home Run"
We woke up in the morning to a view of the Matterhorn from our hotel balcony. We had a wonderful suite which accommodated 4 of us, and was connected to an additional room for the third kid. Very comfortable. Even better than the spectacular room were the staff. Friendly, helpful -- and somehow they knew it was my husband's birthday, so they set up a special table for him at breakfast. They had a fabulous pool and hot tub in the lower level.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 11:30 AM