As the first hotel ever built in Zermatt, the Monte Rosa is located right in the centre of the village and 400 metres from Zermatt Train Station.
of TripAdvisor Travelers recommend this hotel
"Classic Luxury & Friendly Ambiance"
Of the hotels I've stayed at in Zermatt, the Monte Rosa certainly stands out as one of a kind. Not only is this grand old dame somewhat of an institution by virtue of being the oldest hotel in the Zermatt valley – the Monte Rosa is possibly the very reason why the village is on the map at all. The Monte Rosa’s formidable blend of old school gasthaus atmosphere and personable, ambitious boutique-style, service level, creates an intangible ambiance that certainly guarantees your stay will be very, very comfortable. I instantly felt right at home and met several other returning guests that reaffirmed my experiences and positive sentiments. Our double room (Alpenrose Classic) was reasonably spacious with a large, wooden office desk, a sizeable wardrobe and a well-equipped, bright bathroom with a full size bathtub. We really appreciated the cherry stone heat pads tucked under the covers and small chocolates placed on top of our bed after each evening's turn down service. A small, but appreciated gift and gesture. Super soft linen and luxuriantly thick down comforters ensured both a good night’s sleep and feeling refreshed and ready for a day on the slopes. The Monte Rosa’s sumptuous breakfast buffet is not to be missed and where, unsurprisingly, there was a wide selections of Swiss cheeses, fresh breads, several juices and sliced cold cuts – among many other more or less healthy temptations. Personally, I opted for a scrambled eggs with gravlax (cured salmon) on toast combo practically every morning. A handy newsletter with the day’s weather forecast was placed at our table – yet another thought-through amenity that surely is reminiscent of hotels from yesteryear. An extra mention is due for the singularly excellent breakfast coffee brewed behind the scenes at the "La Belle Époque" dining room. Addictive stuff. The hotel’s reception staff as well as the team working with the aforementioned breakfast are exceptionally friendly and tirelessly welcoming. Only a handful of hotels that I’ve stayed at can match this kind of personable yet professional service level. The Bangkok Oriental, the Peninsula Beverly Hills, The Standard in the East Village (New York), La Residencia, Deia (Majorca) come to mind. Not everything is perfect, though. It rarely is. The folks working in the Edward’s Bar definitely need to chill out some. They are friendly enough, but come across as being very, very stressed. I was there on several occasions and it was more or less the same rushed service. Which does the lounge’s super cozy milieu as well as its holiday-making patrons a disservice. Perhaps they were understaffed during our week-long stay (Feb 19-24, 2017)' There are many reasons why Zermatt should be on everyone’s "bucket list”. The majestic alpine mountains that circumscribe the village which itself has an altitude of 1,620 m, provide an almost mind-blowing abundance of well-prepared ski slopes, are, of course, reasons enough to visit this classic winter paradise. And then when you add the towering Matterhorn – which shape is the template for the famous Swiss chocolate, Toblerone – the slew of restaurants and shops waiting along the main street and the rustic, historic wooden cottages scattered along the river, you’ll begin to get why Zermatt has maintained it’s popularity for so long. Last but not least; you owe it to yourself to experience a stay a hotel that for over 150 years has encapsulated the quintessential vibe which has made Zermatt so unique and famous, the Hotel Monte Rosa. I am a professional photographer and film maker and make a decent portion of my livelihood in places far, far away from home. I stay in 25-30 hotel rooms per year and depend on the reviews I read, yet find that I am often disappointed and have to endure lackluster hotel experiences. My ambition is to provide hotel management with hopefully insightful critique they hopefully take seriously and attend to the issues I have shed light on. On several occasion, general managers and F&B directors have called to thank me for my opinions and suggestions.
"The most lovely hotel"
Monte Rosa is the most lovely hotel with the lovely service ; efficient, kind and very charming; in every department from the reception to the bar to the dining to the cleaning ladies. This was our third stay in Monte Rosa (out of 21 in Zermatt) and we so much agree it is just the best hotel - and good value for money.
"Still the best hotel"
I stayed at the Monte Rosa three years ago and thought it the best hotel I had ever stayed in. Having just spent five nights there, I still think it the best even though they have since stopped providing dinner. As an alternative, they offer a half board rate that enables guests to eat dinner at 14 other Seiler hotels or restaurants. This forces you to leave the hotel but most of the places offered are within easy walking. The hotel is the first to be built in Zermatt and it is right in the centre by the museum and the church, both of which should be visited. It is under ten minutes walk from the station and near the glacier cable car. As there were three in out party, we usually took a taxi at a cost of CHF12. I was warmly greeted and the ski pass and ski hire ware arranged by the hotel so I only had one bill at the end of my stay. I was upgraded to a double room on the third floor with a view of the Matterhorn so was very happy. The room was lovely and room service was excellent. All the staff were friendly and we were made to feel part of a large family. Breakfast was in the lovely dining room and was excellent with a wide range of things to choose. Tea and cake was provided after returning from skiing in the delightful lounges. All in all this is still the best hotel I have ever stayed in.
"All about service."
The hotel is rather old. I was told it was one of the first - if not the very first - in Zermatt. As such, it owes the clients more "modern" accommodation. Rooms are rather dark and there are (perhaps) too few electric sockets. Nonetheless, service is impecable and the attention you get from staff makes you feel truly at home.
"Swiss charm with a view"
Not sure there is enough space to add all of necessary superlatives to describe this place. Amazing views of the church and the Matterhorn combined with one of the absolutely friendliest hotel staffs anywhere and an old school charming dining room for breakfast (we did not have dinner). The decor was unbeatable and the history of the hotel makes you feel like you are living in the past
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM