As the first hotel ever built in Zermatt, the Monte Rosa is located right in the centre of the village and 400 metres from Zermatt Train Station.
of TripAdvisor Travelers recommend this hotel
"Love at first sight"
The exterior is only a prelude of what we expected our room to be. The brass room key , the heavy raised panel door and the beautiful wallpaper are the first things to strike our eyes as we enter our room. Then the heavy dark stained furniture , the carpet and the drapes the windows and then , " BOOM " the view !
Family vacation. We had two rooms. Wonderful treatment upon arrival. Escorted to a room with a great view of the Matterhorn. Great recommendations for dinner. Wonderful treatment by staff. Very caring. Highly recommend this hotel when in Zermatt.
"Two nights of unbelievable pleasure !!!!!!!!!!!!!!!!!!"
In my opinion , this is what it feels like to be rich. Absolutely nothing wrong at the Monte Rosa . The room ' Excellent . No issues at all . The view WOW . Short walk to the train station . The restaurant was excellent the staff couldn't be any more helpful. Thank you all at the Monte Rosa .
"Another Fabulous Stay"
We have just returned from our latest visit to the Monte Rosa and once again were very sorry to leave. You receive a wonderful welcome when you arrive and this enthusiasm to make your visit special continues throughout your stay. The whole team is very friendly and helpful, the hotel is spotlessly clean, rooms are fabulous and there is a great breakfast available to set you up for the day; we also had an excellent meal at the 1818 restaurant and also enjoyed eating and drinking at the sitting area at the front of the hotel. Choosing a great hotel is a major part of our holiday and this is why we continue to stay at the Monte Rosa.
My wife and I recently returned from an extensive trip through Switzerland for our 45th anniversary, and our stay at the Hotel Monte Rosa was the most fantastic and memorable part of our journey. I can't say enough good things about this outstanding place. Let me start by first praising the location. We received a room upgrade from the generous hotel staff and had a staggering view of the Matterhorn from our balcony - actually breathtaking. The room was warm, charming and cozy, but had modern amenities at the same time. And it was not just clean, but, like the rest of the hotel, spotless. How they managed to keep the place so pristine when I never saw a glimpse of the cleaning staff the entire time we were there is beyond me - it was like they stealthily, secretly moved through the hotel in the middle of the night, polishing every nook and cranny. The breakfast was exceptional. Plethora of options, and everything we tried was fresh and delicious. But by far the most impressive feature of this hotel was the outstanding staff. I used the term "generous" to refer to them earlier, but I feel like that word doesn't even begin to convey how exceptional the staff was. I've been to many fine hotels in my life and have seen great service, but the staff here was remarkable in every sense of the word, particularly, Damiela, Luis and Sara. Fifteen minutes before my anniversary dinner, when I discovered my dress shirt was wrinkled, Luis immediately offered to iron it himself and had it back to me within minutes. This is just a minor example of the many thoughtful, gracious, considerate gestures we saw from the staff every day. Their was no pomposity or pretentiousness in the service, just genuine congeniality, like we were members of the family. My daughter called the hotel from San Diego to book us spa treatments, at the very last minute, as an anniversary surprise, and even she remarked on how lovely and accommodating the staff was, going above and beyond to get us simultaneous treatments booked. I don't say this lightly, but the people that work here are truly singular. Just superb. My wife and I have been home for a couple of weeks now and we can't stop talking about how special our time was at the Hotel Monte Rosa. We are eagerly awaiting our next visit to Switzerland just so we can stay here again! Thank you again to the wonderful staff, especially Damiela, Luis and Sara, for making this such a superlative experience for us.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM