"Looks good but underneath is rather different"
From the outside this hotel looks very good and the reception area is very impressive, but unfortunately when you start to look further it is sadly lacking, and certainly not a 4 star hotel. The room we had was small, but that's not too much of a problem as you only really sleep there but there was no fan or air-con, The bathroom was basic and I'm afraid the grouting quite dirty. We read that the breakfast was good, however I would say it was average at best (infact we skipped breakfast on our last day and had a coffee/pastry at a coffee shop around the corner). Speaking of Tea/Coffee, there was no facility in the room and you had to pay 25 DDR for one at reception. We did go upto the roof garden for a view on our last night, and it would be good in the summer. Also, there is no official bar but reception do have a limited selection to serve. It does have a good location for Nyhavn.
The staff is very friendly. Everyone that we encountered in Copenhagen was amazingly helpful and friendly. The hotel is in a great location - great bakery, restaurants all within walking distance. The rooms are a bit small but - even tho we were told that we got upgraded. Not sure if the standard room would have been even smaller. The bed was a bit small and not too comfortable - it didn't feel like a queen size bed. plus, the sides were slanted so we had the feeling of slipping down. the courtyard can be noisy - so make sure you keep your windows closed or have sound soother app on your ipads. The staff was very helpful and gave us great choices around the neighborhood.
"Pleasant Hotel, good location, friendly staff"
We booked through BA as a city break, so had no choice of room type but expected a budget room, which is what we got. It was small but adequate, on the 3rd floor, with a wet-room style shower room and a window which looked over the central atrium area (see other pictures on this site). Disappointingly, the room was unfeasibly warm. The radiator was off and the main culprit appeared to be the fridge, which was kicking out a lot of heat. The air conditioning unit would not let us set anything below 25 degrees so we had to open the window. Unfortunately the atrium space is a bar area in the evening and breakfast area in the morning so we had to close the window due to the noise. I see this mentioned in another review - so whether it is the same room, or the same air con problem, or a problem with the older part of the hotel I don't know. We mentioned it the next morning and the staff immediately offered an alternative room (despite being fairly fraught with another problem elsewhere in the hotel) Maybe it was because the hotel had plenty of availability on the second night (a Sunday), but is was without quibble and well handled. We stored our bags and went out for the day. When we came back we had a very nice room in the newer, or newly refurbished part, of the hotel. (Someone else asked about lifts in the annex - I'm not sure if this was the annex mentioned, but lifts are available for both parts of the building, but they appear to be a slightly different levels so you have to climb 5 steps so no trouble with luggage). Breakfast was very nice - with a wide selection of items, including a fresh orange squeezing machine. We had a room safe, and hairdryer, in both rooms. The location is great for exploring central Copenhagen. The Little Mermaid is a 20 minute stroll away, it is about 5 minutes to the Amelienborg Palace and the same to the Nyhavn area with its restaurants and Christmas Market. There is restaurant right next door and a small supermarket shop on the corner on the other side. We took the Metro from the airport (line M2) to Kongens Nytorv (about 12 minutes) and from there it is a 10-15 minute walk to the hotel. Europe's longest pedestrian shopping street also runs from there and we walked all the way along it to the Tivoli gardens - all very easily accessible from the hotel. This was a thoroughly enjoyable stay, helped by friendly staff and a great location - thank you.
"Christmas markets "
Nice hotel booked a standard double room ,within walking distance of all attractions and metro .Didnt eat in hotel but had drinks nice seating area also has roof terrace ,all staff were polite and helpful .Rooms were small but clean and had everything required for short stay mini bar in room and snacks available payable on departure
"Reasonable hotel next to Nyhavn"
The location is perfect, a stone throw from Nyhavn on a more quiet street. We used two rooms, one for us and one for our children, both rooms were somewhat renovated, but more "cosmetic" then thoroughly. Due to the structure of the building, I´m guessing there are all sorts of sizes of rooms and layouts, our´s were not particulary large, but if you intend to spend the night and days out on town, it is more then an ok, but it´s not an business-hotel in that respect. The breakfast was ok, but the area and tables a bit cramped up really, it does not provide the most relaxing breakfast ambience if the hotel is somewhat busy. We came to Copenhagen by car and used the public parking outside another hotel, "Admiral", about 200 meters away - you can park there as they do not own the parking-space, you just buy the ticket in a machine with your credit card. There´s also an underground garage, straight ahead between Scandic Front and the Finnish Embassy straight down from the hotel. Speaking about "Admiral" and "Scandic Front" where we also staid a few times, "Skt Annae" is a better option really - I´d give it 3 + 1/2 if I could. Next to Skt Annae is a beautiful lunch-restaurant for typical Danish "smørrebrød", also called Restaurant Skt Annae, can really recommend that, it´s not owned by the hotel. All in all, can recommend this hotel if you are to spend most time out on town and want to stay close to Nyhavn, but still in a quiet location.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM