"A boutique hotel that doesn't refer to itself so"
Everything great (especially staff). A block from streetcar. A few minutes to Alexanderlatz. Very cute room. The Restaunt service and food near exquisite. All except the WIFI. That's the only negative from a ten, Ten, TEN, T E N. BILL
We had a lovely three night stay. Friendly staff, comfortable bed and fresh breakfast with plenty of options. Quiet neighborhood but easy access everywhere with trams. We can highly recommend this hotel.
"Nice hotel in interesting area."
The hotel is very nice. Breakfast was very good and the staff was very nice. I liked to location which near a funky neighborhood with a lot of good restaurants. The room had a king size bed. The restaurant was very good as well though we only ate there the first night as there were many more places to try. The tram was close and connected to the underground to anywhere in the city.
"Expected more from 4 star hotel"
We requested a kingsized bed in our booking and got two single beds. We then asked for a different room but they were full so we requested at least a double blanket (3 times) and received new one person blankets each time. Wifi was practically unusable in our room (5th floor). The light switches were highly impractical and sometimes didn't switch off. The Sauna was great, could be locked even so it was private but slightly strange that there was zero supervision for this. Breakfast was great with long hours which was really nice so we could sleep in, staff there was friendly and there was gluten free bread for me. Although not a big problem its slightly unfortunate that we had to walk outside to get to the breakfast. Room service is until 22:00, after that no cup of tea could be brought up unfortunately. Shower in our room drained very slowly so couldn't shower for more than 5 minutes. Although not a problem for us, there was only 1 room card (which was needed for the elevator) so we either had to both leave or one was left in the dark. All in all we had a nice stay but expected from a 4 star hotel.
The room was exactly the same as photograph on website. Comfortable bed and very clean. Well stocked minibar if your into that. Our room was facing side street but even so very noisy with traffic, particularly ambulances heading to the hospital nearby. You can close windows and rely on aircon instead, if the noise is a problem. Good choice and quality of breakfast available, with a lot of items served in individual pots. Staff are efficient and unobtrusive. The quality of food in the resturant is excellent, with big portions. The menu is not extensive but covers most preferences. We ate there each night (4) and had a different dish each time. All freshly prepared and well executed. The resturant was never too busy and the service from Saskia was wonderful. She is an assest to the hotel,she has a great manner and is very helpful and very good at her job. The reception staff are varied, most are helpful and friendly but the one who checked us in had a poor manner and we felt as though we had interupted her from something more interesting than doing her job of welcoming guests. The hotel is a short walk to the tram, which is a great way to get around. TOP TIP buy a Berlin Welcome pass.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM