We stayed in an Imperial room and had a lovely time. There was a wine reception and continental breakfast a few steps from our room. Fast elevators, great staff, very clean. We also had access to health club, sauna, pool. Fantastic outside sitting area with fire pits for the evening. Location is walking distance to Union Square and Westfield Mall. We used their overnight parking and kept the car there for two days. This was the best shopping trip that we have ever taken. Beautiful Christmas decorations everywhere. So much fun.
"great location, great views"
The Hotel Nikko is about a block away from union square. It is also about a block away from Powell station (Bart/Metro). The rooms are of a decent size. Pretty much everything you would expect is provided. Decor is a little bit bland. All of the hotels in SF are expensive. The Hotel Nikko is no different. The free wifi is pretty slow. I didnt try the premium wifi (for a cost of around $13 per day).
"Short business stay"
This hotel was recommended by a colleague and I see why- sure the rooms are pretty standard, large double bed,good wardrobe space, iron with board, a safe, a standard hairdryer. The staff are nice, the views are stunning from the higher floors, and the wifi is pretty strong. But where this place becomes The Dream hotel is the Japanese toilet. Yes the rooms have one of those automatics toilets that heat up, wash and dry on demand!
"Average for the price"
This is certainly a nice hotel, but pricey. It's in a good, but not great, location. Rooms are modest in size, clean, and beds very comfortable. Room carpeting could use a serious stain removal, or entire replacement. Furniture is a bit battered and scarred. Sliding closet doors were off their tracks and almost impossible to use effectively. Typically for a high-rise SF hotel, windows don't open at all. Staff is friendly. Probably will not return.
"It's the little friction points"
Seriously, a $25 supplement to use the onsite gym' Pool area looked nice, but the gym itself needs a huge refresh to justify charging guests for use. Equipment is standard hotel fare and not "real gym" quality. These are the the kinds of BS little irritations/friction points that as a business traveler will cause me to choose another hotel next time I'm in SF - is it really worth it, Hotel Nikko' (Oh, also the carpet and upholstered chair in my room are totally worn out and appear filthy. You can also hold the hair I found in my bathtub upon arrival.)
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM