"Convenience but overpriced "
Spent three nights with the family at this hotel. Newly renovated room with free wifi. I feel disappointed that the pool and health club are not complimentary for their guests. The pillows are too soft and we can't get a good sleep during our stay. The deluxe room with two double beds is big enough. It only takes few minutes to union square and the Chinatown. The location is good for shopping and sightseeing.
"An excellent - hide end hotel"
We visited the hotel in December 2016 and we were fascinated by its aesthetics and its amenities. Room view was great and beds superb. Its location it's very central and comfortable. I will be definitely revisiting nikko again.
"A few quirks, but they have a generator! "
We had a very good stay at the Nikko. We got an upgrade via iprefer rewards (free, so sign up!) to a small king. The room isn't huge and the bathroom is fairly basic (and wasn't immaculate), but we appreciated the comfortable space and small fridge available to guests. The air/heat is very noisy. The hotel is still under construction with renovations. It's great to be in a new and clean space, but we saw dust and heard some construction noise. This is a huge pet peeve of mine at hotels. That said, the other pluses made up for it - see below. The pool and hot tub are fabulous! Shallow and wonderful for kids. There is a Starbucks in the lobby and the valet was fast (though $$$). Best of all, the hotel has a generator! There was a huge power outage across downtown SF during our trip, and we didn't realize for ages because the hotel never lost power! Lucky us! I would say it's four star, not fancy enough for five, but I would definitely stay here again. The staff were all very nice, too.
"Top quality service makes Hotel Nikko my first choice in San Francisco"
This is the second time I have stayed at Hotel Nikko. I just love the location, which is very central and a short walk to Union Square. The hotel is spotless, with a clean, bright and very comfortable aesthetic. The recent renovations have added to this ambience. The indoor pool is very relaxing and the gym is really well-equipped. The service I received from the moment I booked was excellent. Very personal, caring and informed. Hotel Nikko will continue to be my first choice whenever I visit SF.
"Completely renovated and it's great"
The Nikko Hotel was in need of some love and it did get just that. All rooms have been refurbished and renovated with all new furnishing and it turned out fantastic. Located at Union Square it is a great hotel for a SF city weekend. It's luxurious, stylish and has all the amenities you need including a Starbucks in the building. Gym and pool are great. Lobby feels very welcoming. Even though everything was already on a high level the super friendly staff takes it even a notch higher. Will definitely be back! PS: Wifi was a bit slow.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM