"Lovely hotel, great location"
We had 2 nights here in November and had a lovely time. Staff were very friendly, hotel clean and modern, bed very comfortable. We didn't eat here, but plenty of diners and restaurants near by. Location for shopping in Union square was great, Macys was a 5 minute walk away. We walked to fisherman's Warf on the first day but wouldn't recommend it as it was quite a hike and not particularly scenic, the cab back was around $20. We travelled to the hotel early on a Friday morning by Bart, the ticket was around $8 each from the airport and th Bart station was approx. 10 mins walk to the hotel, but our return flight was late at night so we used the hotel airport shuttle with I think was around $38 for the 2 of us, great service.
Spent a couple of nights at Hotel Nikko, Love love love, the food was great, location very central to Union Square. The rooms and the decor, very good. I would certainly recommend. It is luxury, so on the expensive side but, affordable.
"Expensive and Crowded"
I stayed here for a wedding and it was expensive and not excellent nor worth the price. Our 4 rooms were rundown,the service was fine. This seems like a great hotel to attend a conference, or overnite business but I will not stay here again.
We only had 2 nights in San Francisco before flying home. Wanted to stay in Union Square downtown area close to shopping, we chose Nikko due to its central location and also the attractive rates. We were not disappointed with the rooms as we had 2 queen beds which fit all 4 of us comfortably for 2 nights. Breakfast wasn't included in our rates but there were so many great cafes around the hotel area to try out. Concierge was very helpful and helped us book a table at Aliotos for their famed Dungeness crab and chowder. We took tram back from Fisherman wharf to the nearest stop which was about 5 minutes walk by foot to the hotel. Safe neighborhood. Free wifi available in the room. I would return back to Nikko if I am back in San Francisco.
"Not the same Nikko"
Always a stop for us when we are in San Francisco, but this time the place was a bit run down. The carpet was spotted and the toilet seat was broken. No bottles of water in the room, only boutique water for $6.50 each. There were small lapses in housekeeping. The lobby lounge had run out of newspapers and the port cochere ran out of umbrellas. The staff was very nice and accommodating but it seemed as if management had instituted some cutbacks.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM