of TripAdvisor Travelers recommend this hotel
"Boutique luxury hotel with somewhat thin walls"
Not a very large hotel, but comfortable to stay in and I was happy with the experience. We arrived early in the morning and left at 4AM the following day, but there was always someone at the desk to help us when we needed it. Very well decorated and the room was clean. However, the walls are extremely thin and I could hear the muffled voices of the people staying in the adjacent room.
"Didn't even make it past the door"
I was booked for this hotel quite some time ago for a business trip. There was some mix up between the organization and myself and the hotel. I was under the impression the room was payed for by the organization. After a long trip I was greeted by a nice receptionist who told me I had to pay for my room. I was under a different impression that all was taken care of. End result I was upset and confused. It took about 3 minutes for a young manager to come out and quite rudely take over the discussion. No ability to put herself in my shoes or understand the predicaments made it all about the money and not the experience. Her attitude made it impossible to continue this conversation so I left. Not one concern for my wellbeing just the financials. A work ethic like this is not representative of quality. Better training needed urgently for this manager!
"A disappointing 4* Hotel "
On arrival the hotel was lovely. A relaxing check in sitting on armchairs. Delightful staff. A very nice room on first floor. The hotel let themselves down with a couple of things. Firstly the towels were too small for showering with. You have a great shower and nothing big enough to wrap yourself in. However our main gripe was at breakfast the staff didn't have a clue. I am gluten free and all they had was bread. This was fine but with an almost empty room 20 mins is a little long to wait to get it. Eggs had to be sent back really cold, coffee more for after dinner than breakfast. The waitress was never around when food was ready we actually got up and attended to it ourselves the first morning. Total disorganisation. It only got worse by 3rd day as hotel got busy. The last thing was it's a little bit further from Dam Sq than we were led to believe. We booked through Avios who said it was quite near. Having explained I have a walking problem and need to save energy to go and see things etc 30-40 mins to walk into centre caused problems. Amsterdam is beautiful and I would go back but I'd make sure we were near the centre.
I took my girlfriend to Amsterdam for a combined birthday - her 22nd and my 26th, and we chose to stay at this hotel. The hotel itself is gorgeous, stunning, 5* in every way - from the restaurant, through to the rooms, the bar, the room service and the porter and reception service. It oozes quality and class. We had a superior suite with a canal view, the room was perfect, but in light of the time we spent in the room vs the time we spent in the city would probably have done the room without the view. Would depend on personal preference, but we only spent the evenings there, the rest of the time we were exploring Amsterdam. Which considering it is opposite the number 4 tramline and 10 mins from DAM square and Rembrandt stops, was an amazing location too. Best hotel either of us have stayed at, bar none.
We booked this quaint hotel according to the reviews on tripadvisor and it exceeded our expectations. The staff was excellent and most helpful! We arrived early morning expecting to just drop off our luggage and to our surprise and delight, a room was ready for us! This allowed us to shower and get a quick nap in before touring the city. The room was beautiful and modern. The hotel is not out of the way and the tram stops outside the hotel. All the spots we wanted to see were easily accessible by walking or by tram. Overall this is an excellent hotel in a good location, excellent staff, and provides clean beautiful accommodations. We thought the value was good for the accommodations -$212 usd including tax per night. We loved our stay here!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM